20 Most Recent DISH Network ViP 211 DTV Receiver Questions & Answers


You can definitely use an RCA to HDMI converter, though since our 625 receivers do not have HD capability it won't improve the picture at all. If you would like to look into upgrading to HD equipment, you can reach me directly at thomas.faust@dish.com!

Tommy Faust
DISH Social Media Representative

DISH Network ViP... | Answered on Aug 05, 2016

There isn't a reset on these receivers.

If it doesn't show a power light on it, then try disconnecting the power for 30s.
If still no power light
  1. check the outlet it's connected to
  2. disconnect all cables from the back of the receiver but power and try again.
  3. connect the receiver to a different outlet (still with nothing else connected)
if you still don't get a power light on it then the receiver is dead.

DISH Network ViP... | Answered on Jul 03, 2014

Hi, you can view all the DISH manuals on line here: http://www.mydish.com/support/receiver-manuals?KBID=18008
Please let me know if you need assistance with anything else! Thanks!

DISH Network ViP... | Answered on Apr 12, 2014

Hi there! My name is Kimberly and I form part of the Social Media Department with DISH. It is my pleasure to assist you. Please reset the receiver by unplugging it from the wall for 10 seconds. After 10 seconds please plug the receiver back in, allow it to power back on by itself, it will acquire signal and download the guide. If issue persists and you currently have the receiver's power cord connected to a surge protector, please by pass the surge protector and connect the cord directly to a wall outlet. If issue persists after performing this steps please email me at: kimberly.escobar@dish.com for further assistance. You can also contact us directly at: 1800-333-3474.

Kimberly Escobar
Social Media Representative

DISH Network ViP... | Answered on Mar 18, 2014

We would be happy to help you with getting your DISH Networkremote to control your LG REAR PRO. Pressand hold the TV button located on the top of your remote until all mode buttonback lights come on, then release. Use the number buttons to enter thecodes for your LG TV; here some of the codes we currently have: 506, 520, 627, 581, 766, and 512.Press the pound (#) button. To check that the code works try several differentfunctions on the remote to make sure it will properly operate the TV. Keep inmind that some codes may not be compatible with your equipment. If this is thecase, please try the other codes listed for that device until you find one thatis compatible with your equipment.

We hope this helps and thank you for being a valued DISH Network customer!

Phillip Chang
DISH Network Customer Service Representative

DISH Network ViP... | Answered on Jan 22, 2014

First make sure your receiver is connected with one of the following.. HDMI (one cord resembling a usb cord but shaped on the ends a little diffrent) or Component wires (this cable is made of 5 wires red and white for sound and red, blue, green for picture) these are the only two ways your receiver will deliver true HD.. Once you've verified that your receiver is connected with one of those methods if you are still not receiving your HD channels you must call your cable provider and tell them there is a code missing from your account.. The cable system has codes that interact with your equipment that tells your receiver what you are allowed or paying to watch in your case the code for HD is missing.. Remember a normal coaxial cable will not deliver true HD from your receiver to your tv. Although that cable does bring the signal to your receiver. There's a good video that can teach you a lot about how this stuff works, might be worth looking into.
Fix your Own cable Save Big Money

DISH Network ViP... | Answered on Jan 15, 2014

Brittany Whaley,

To address the remote to the receiver, just follow the steps below! Let me know if you have any other questions!

Addressing Remote to Receiver:

1.) Go to System Info screen.
2.) Hold down the SAT button until all mode lights light up.
3.) Enter a number between 1 and 15 using the numeric keypad on the remote.
4.) Press the pound (#) button.
5.) Once the SAT button blinks three times, press record.
6.) Test remote and see if it works.

Tommy Faust
DISH Social Media Representative

DISH Network ViP... | Answered on Jan 05, 2014

Call Dish Network and report the issue...they will schedule a time a tech can come out and troubleshoot/switch boxes.

DISH Network ViP... | Answered on Sep 15, 2013


I would be happy to help with this. There isn't a specific way to manually update the receiver time. If you just moved service to a new location, the receiver will update automatically.

If you're still showing the time off by an hour, let me know and I would be happy to try some steps with you on this.

Tommy Faust
DISH Social Media Representative

DISH Network ViP... | Answered on Jul 25, 2013

Hi nglazer! My name is Kimberly and i form part of the Social Media Department of DISH. It is a pleasure to assist you with the information you need. Yes! You are able to connect your External Hard Drive to the 211 receiver. There will be a one time $40.00 activation fee charged on the account. Please visit this link to gather http://www.mydish.com/support/use-ppv?WT.svl=leftnav additional information on this feature. Feel free to contact me directly with any questions or concerns at kimberly.escobar@dish.com
Kimberly Escobar
Social Media Representative

DISH Network ViP... | Answered on Jul 18, 2013

590 all dish network remote codes for sanyo is 590

DISH Network ViP... | Answered on May 08, 2013

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