20 Most Recent Whirlpool GC5SHEXNS Side by Side Refrigerator Questions & Answers


If the air flow on the condenser under the fridge is too low, the hot gas won't be cooled enough before it goes to the door jamb to stop condensation. Remove the plastic cover under the doors and look at the condenser (tube/wire thing underneath). If it is clogged with fluff, get a vacuum and nozzle and give it a good clean so the air can pass through. Other than that, your condenser fan may have stopped.

Whirlpool... | Answered on May 19, 2018


Could be that the auger in the ice bucket is obstructed or broken, or the auger motor is bad.

Whirlpool... | Answered on Nov 02, 2017


You are absolutely correct...

IF AVAILABLE... (few OLD refrigerator parts are)
refrigerator parts are usually sold as functional parts.

I have seen ... and I am sure if you look long enough...
ONE DAY you will find some business that is able to
inventory EVERY REFRIGERATOR part ever made...
Stock, list, sell & ship... and still make a profit.

As for me... I would be THANKFUL to find
my parts. l have spent weeks trying to get an intelligent
RESPONSE ... out of "1st Source Servall"
Customer Service Representative...

It was more important for "Nancy" to argue with me about part numbers... (their cost $172.. (I think: never got answer)).

I finally caved... ripped out the motor... and looked it up on eBay
$22 USD ... and 3 days later the MARVEL 6RFI is working
fine again... 2.3W 1300 RPM 115V condenser fan.

I am just saying SEARSPARTSDIRECT was(in my opinion)
the worst... "1st Source Servall" just pushed them off of that pedestal.

I recommend eBay... If you have more TIME than MONEY.

ELSE... buy that assembly (and be very happy to get it).

Carnac the Magnificent

Whirlpool... | Answered on Apr 26, 2017


under the fridge in the back. remove the lower panel at the back of the fridge and you'll see it instantly

Whirlpool... | Answered on Oct 14, 2014


Check the relay switch. It might be bad and need replacing.

Whirlpool... | Answered on Jun 24, 2014


how do you know it is short? In most countries it is against the law to just refill the refrigerant you have to find the leak and fix it make sure it holds pressure then u can weigh the exact amount into it. You also have to Vac out the system before adding referigerant and also change the filter dryer if the system did indeed go short of gas

Whirlpool... | Answered on May 23, 2014


Can't repair, sealed motor, replace same.

Whirlpool... | Answered on May 03, 2014


Check the Ice Maker itself (not the bowl). Is there ice cubes stuck in there? If so, that means that the ice is stuck and the the "pusher" doesn't have enough force to drop them into the bowl.

Whirlpool... | Answered on Mar 12, 2014


yes they are removable

Whirlpool... | Answered on Nov 07, 2013

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