20 Most Recent Philips GoGear HDD1830 MP3 Player - Page 9 Questions & Answers


The songs may have been WMA's with a fixed term license. The license is now expired. They will need to be reacquired.

If you are certain that your songs are in mp3 format instead of WMA format, then your DB is corrupt, and you will need to run a Repair in the program called Philips Device Manager.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Mar 23, 2009


Limewire, Morpheus, or Frostwire are the free music services - This is how you do it, but I do not reccomend any of the three for the following reasons:
1) They are virus-prone
2) Some ISP's will cut off your internet service if you use Limewire

Even "free" services come with a cost in safety

Philips GoGear... | Answered on Mar 23, 2009


To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

Philips GoGear... | Answered on Mar 23, 2009


The Philips Media Converter doesn't naturally recognize FLV format, which is what most YouTube videos are in. You will need to get a free program such as Riva FLV Encoder and convert the FLV files to AVI format. Once they are in AVI format, the Philips Media Converter will recognize them, and you will be able to convert/transfer them to your mp3 player.

-tha Mp3 Doctor

Philips GoGear... | Answered on Mar 21, 2009


Try either going to the Windows Vista site and find your problem listed in a drop down menu, if this doesn't work find the manufactures website, most will offer patches or dowloads directly into the device to overcome problems like this.

Philips GoGear... | Answered on Mar 20, 2009


By some new ones

Philips GoGear... | Answered on Mar 20, 2009


if this is detected as a mass storage by the computer (means runs without drivers).
Then you proberbly have avirus running
Format the memory..and try again

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Please don't forget to rate me "FIXYA"...thank you!

Philips GoGear... | Answered on Mar 19, 2009


Unfortunately the GoGear HDD series is totally incompatible with Windows Vista and Windows Media Player 11. It will work for a while, and then behave exactly as you described. Solution: You will need to uninstall your GoGear software, rollback to Windows Media Player 10, reinstall the GoGear software, update the firmware on your player, and even then the damage may already be done (IMO, it is more trouble than this player is worth). You can read about the warnings on Philips website.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Mar 18, 2009


If it has an external power source then I do not know what to tell you, but if it takes batteries seperately then take them out and then put them back in again. I it dosent work, then i hope you find a way to fix it soon

Philips GoGear... | Answered on Mar 17, 2009


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Mar 09, 2009


iTunes is incompatible with the Philips Go Gear.

Philips GoGear... | Answered on Mar 07, 2009


You have to use Windows Media Player to trnasfe rsongs/the Philips Media Converter for videos:
The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.

Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Through this link, you can enter a variety of search terms that will help you find what you are looking for (exs.: “add files to my mp3 player”; “delete files from my mp3 player,” etc.)

Important Vocabulary:

The code word for “mp3 player” in Windows Media Player is “DEVICE” or “portable device”

The code word for adding files is “SYNC,” “syncing,” or “synchronizing”

The code word for copying files from CD is “RIP,” or “ripping”

The code word for files stored on both My Computer and my Mp3 player (when it is connected to the computer) is “LIBRARY”

To add files (SYNC) to your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/wmp10/harrison_wmp10.mspx

To add files (SYNC) to your mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx

To delete files from your mp3 player using Windows Media Player 10:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/mediaadvice/0085.mspx#EDF

To delete files from your mp3 player using Windows Media Player 11:

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

To copy (RIP) files from CD to Mp3 player using Windows Media Player 10:

http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/ripcd.mspx

To copy (RIP) files from CD to Mp3 player using Windows Media Player 11:

http://www.microsoft.com/windows/windowsmedia/knowledgecenter/easystart/mp11guide.aspx#RippingCopySsongsfromCDstoYyourCcomputer

Philips GoGear... | Answered on Mar 07, 2009


Use video editing software - the instructions are different for each program.

Philips GoGear... | Answered on Mar 07, 2009


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Mar 07, 2009


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Mar 07, 2009


Make sure the gold/lock is not engaged.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Philips GoGear... | Answered on Mar 07, 2009


You have to use Windows Media Player to transfer songs. If you have lost your manual , do yourself a favor and get it from Philips website.

Philips GoGear... | Answered on Mar 07, 2009


You have to use the Philips/Arcosft Media Converter that came with the installation CD -you can get an updated version from Philips website.

Philips GoGear... | Answered on Mar 07, 2009

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