20 Most Recent Whirlpool ET1FTKXK Top Freezer Refrigerator Questions & Answers


If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

Whirlpool... | Answered on May 17, 2012


The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? The defrost water
overflows into the ref. or freezer or on floor
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
https://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
If you need more help GO HERE:

http://www.applianceaid.com/procedures.html

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Leo Ponder
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Whirlpool... | Answered on Oct 04, 2011


Hi,
Yes you can get to it from the inside. There should be screws in the back towards the bottom of the freezer that wiil let you remove the bottom of the freezer compartment. Under tere you will see the drain hole and the freezer coils, alond with the defrost coil.

Then checkout this tip to help you make it so the hole won't freeze shut again...


https://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

Whirlpool... | Answered on May 30, 2011


Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer


Refrigerator or Freezer not Cooling or Getting Cold


heatman101

Whirlpool... | Answered on Jan 30, 2011


I have seen this before. Instead of the water draining out the drain hole it puddles between the freezer and fresh food department. The freezer is fine but the cold air from it cannot get down there and cool that fresh food!. Solution: Thaw out the whole ice box and clear the drain hole of the obstruction and party on.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Whirlpool... | Answered on Dec 31, 2010


Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

Whirlpool... | Answered on Oct 29, 2010


Your fridge likely has a defrost system problem. Either defrost heater, defrost thermostat, defrost timer is faulty or a connection is bad somewhere in the defrost circuit. Leave refrigerator running for a couple of hours before testing components, then unplug it.
  • remove back panel in the freezer section. There should be quite some frost built up if it's been running for a few days. Find the 2-prong connector for the defrost heater. check the defrost heater for continuity. Replace heater if no continuity. Part number 2315530.
  • find the defrost thermostat while it's cold check the continuity. if no continuity and the thermostat is cold (below 30F) - replace. Part number 4387503
  • if both components are ok, and no loose connections found, find the defrost timer, located in the control box (on the ceiling of the refrigerator section). You can test it also, but I'd say just replace it if other components are ok. Part number 482493.
Either leave the fridge off for 24 hours or use hair dryer to clean frost buildup on evaporator coil.
You can find the parts' pictures at repairclinic.com (just type the part numbers in search box), check ebay for prices.

Good luck,
Vlad
First Choice Appliance

Whirlpool... | Answered on Sep 17, 2010


Hello,

Sounds like you have a defrost problem since the freezer side is working okay . It probably is not blowing cold air into the refrigerator side , so to check the defrost circuit , unplug the refrigerator and inside the refrigerator section at the top about 2" in from each side in the back , there are "D" slots to put a finger in , and pull downward and forward , to remove the control panel cover . Once removed , there is a 1/4" screw on each side holding the adjustment indicator panel on , 1 phillips screw behind both light bulbs , and 1 screw holding the complete panel to the rear wall . After removing these 5 screws , at the top right corner , with about 6-8 wires going to it , is the adaptive defrost board . Sometimes you can see the electronic board and on newer refrig's , a white box will be seen. Inside this box , is the adaptive defrost control . Disconnect the plug going to the board and on the right side of the PLUG , the far right wire is yellow , then another color , then white . Useing a small insulated wire with both ends stripped , insert one end into the yellow wire hole and the other into the white wire hole . This will bypass the adaptive board and send power directly through the defrost bimetal ( thermostat ) AND heater to check if they are good .Plug the refrigerator back in . Now , wait about 3-5 min and look for a red glow at the bottom of the inside freezer panel , which will be the defrost heater or listen for sizzling which will be the frost melting and dripping onto the heater .If NO red glow , watch for a spark while removing the jumper wire you installed , from the plug . If a spark IS seen , then the heater was on and the heater AND bimetal are good . If you see the red glow , hear the sizzling , or see the spark , then the adaptive defrost board should be replaced . If no glow , sizzling or spark , then unplug the refrigerator and reinstall the refrigerator control section .
Remove the food in the freezer section enough so that the 2 screws holding the lower freezer panel on and the freezer panel , can be removed . Remove the panel . If the heater (black element at the bottom of the coils ) wires are visible , trace then to the top of the coils and disconnect . Use an ohm meter to determine if the element is good . If the element IS good , at the top of the coils , is a 1" cylinder with 2 wires , clipped onto the coils . This is the defrost thermostat ( bimetal ) . Replace this part if the element shows good . If the element shows bad , replace the element . NOTE 1 : sometimes the element and the bimetal come wired together and the replacement part comes with a new heater and bimetal already wired togather . This would be the advisable replacement part . However , each part can still be replaced individually . NOTE 2 : If looking at the bimetal and the top plastic " cap " looks cockeyed , replace the bimetal as moisture has gotten inside and disturbed its designed function .


Good luck in solving the problem.......

Whirlpool... | Answered on Aug 15, 2010


Hi,
The drain for the water to get away when defrosting is frozen shut...
Checkout this tip to help you..

Water Running in Refrigerator from Freezer2_bing.gif
https://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

Whirlpool... | Answered on Jun 27, 2010


The start device on some models of refridgerator for maytag and whirlpool have been recalled. If your appliance was manufactured in the last 5-10 years you may be having an issue with this component. Mine recently caught on fire at this device that is located near the compressor. If you would like to be a part of the petition for a recall on this appliance contact me at jboooor@hotmail.com

Whirlpool... | Answered on Jun 10, 2010


1. Check that the doors shut correctly. Hold each door about halfway open, then let go. If the doors don't shut completely, adjust the screw legs on the front of the refrigerator so the unit tilts back a bit. With adjustable pliers, turn each leg one revolution clockwise. Recheck the doors and, if necessary, repeat the process until they shut securely.
2. Step 2 Inspect the door gaskets. Look for debris that may keep the doors from shutting. Also check for cracks or gaps in the gaskets that could allow the cold air to seep out. If you find debris, clean the gaskets with warm, soapy water. If you find cracks or gaps, you'll need to replace the gaskets
3. Step 3 If your refrigerator is equipped with a door-frame heater that evaporates condensation, make sure the heater is turned on. The switch should be located with your other refrigerator controls.

http://www.ehow.com/video_112132_fix-leaking-refrigerator.html

Check out this link, its a video shows you how to fix a leaking fridge.

Whirlpool... | Answered on Apr 12, 2010


Hi,
As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

https://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

heatman101

Whirlpool... | Answered on Apr 11, 2010


the drain in the freezer is clog make sure the drain from the freezer is clean all the way to the pan next to the compressor . you need to open the back wall of your freezer for that ( the inside wall) clean with buster (water pump)the drain is in the bottom middle of the freeze.

Whirlpool... | Answered on Feb 26, 2010


Is there any particular area that I can work on and remedy the problem

Whirlpool... | Answered on Feb 21, 2010


Good day,
If it only occurs on a monthly cycle, even a service tech would not find it unless it happened while he was there.
First choice would be to replace both the thermostat and the defrost control. These are the items that turn the machine off and on and either one could hang or stick once in a while.

NOW, that is based on the fact that the machine goes totally dead during that period. If you hear something, anything running then the above does not apply.
The possibilities then, are, the fan motor in the freezer won't run (you can hear it running when you open the freezer door), the cooling fan motor behind the bottom rear cover that cools the compressor and condenser same situation, will not run.

Lastly, the start relay mounted on the side of the compressor is weak. It will not kick in the compressor, but in that situation, the fans will run.

Hope that helps. I've serviced a lot of refrigerators with that complaint, and it's always been the first 2 items.

Whirlpool... | Answered on Feb 17, 2010

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