Top 20 Kyocera FS-3900DN Laser Printer - Page 5 Questions & Answers


6000 Broken fuser heater lamp wire
The temperature does not reach 100°C/
212°F after the fuser heater lamp has
been turned on continuously for 30 s.
30/31 ppm printer (EUR/USA model):
The temperature does not rise by 1°C/
1.8°F after the fuser heater lamp has
been turned on continuously for 5 s during
printing.
35/37 and 45/47 ppm printers (EUR/USA
model):
Fuser thermistor M detection
temperature does not rise by 1°C/1.8°F
after the fuser heater lamp has been
turned on continuously for 10 s during
warm-up or at standby.
Fuser thermistor S detection
temperature does not rise by 1°C/1.8°F
after the fuser heater lamp has been
turned on continuously for 5 s during
warm-up or at standby.
The temperature does not rise by 1°C/
1.8°F after the fuser heater lamp has
been turned on continuously for 5 s during
printing.
Poor contact in the
fuser thermistor M
connector terminals.
Reinsert the connector (See page P.1-5-19).
Fuser thermistor M
installed incorrectly.
Check and reinstall if necessary (See page
P.1-5-19).
Thermal cutout
triggered.
Check for continuity. If none, replace the
thermal cutout (See page P.1-5-19).
Fuser heater lamp
installed incorrectly.
Check and reinstall if necessary (See page
P.1-5-19).
Broken fuser
heater lamp wire.
Check for continuity. If none, replace the
fuser heater lamp (See page P.1-5-15).

Kyocera... | 4,188 views | 5 helpful votes


F030 General failure
Miscellaneous failure with the main
PWB, other than F000, F010, F020,
F040 and F226, above.

Defective main-PWB

Turn the power switch off/on to restart the
printer.If the error is not resolved, replace
main PWB

Kyocera... | 3,284 views | 0 helpful votes


explain your question plese..

Kyocera... | 402 views | 0 helpful votes


for FS-3900DN the latest firmware is the one what you have. BUT there is a separate update firmware for the Network Card !!

Check if you have installed the latest print driver in ALL computers and the OS updated with the latest patches.
Q1: The printing issue is consistent when you change computers ? IF yes THEN the issue is within the printer or the network.

Then:
Check if you have same issues when printing using the USB (not the network).
IF is printing OK when you use the USB but you got trouble using the network THEN something is wrong with the network printing so:
-> connect the printer straight to a PC/laptop using a crossover network cable that so you bypass the whole network (LAN) hardware.
--> IF is printing OK THEN the problem is within the network hardware(LAN) - you may try to pinpoint by replacing the network cable between the hub/router and the printer.
--> IF printing using the crossover cable is NOT OK then the problem is in the printer's network card. Check if the jack or the cable fit well into the printer or if the connector is not loose.

IF printing using USB is NOT OK then the problem may be into the printer. Reload the firmware engine and system + network card... it may help.
Q2: When you say: "fails to print unless it's powered OFF / ON" you mean the print job what you sent is waiting into the computer print spooler = the printer is being seen as NOT READY ? or the print job is just missing and you have to restart the printer and after that resend the print job ? ou can chack the printer stat by going to her IP address = open any internet browser and type the ip address. You should see a web page. Check the printer status before sending any print job.

Kyocera... | 474 views | 0 helpful votes


Hi Did you run up the developer unit? Menu button down to Other then to Service and press enter on developer and switch off and turn on will run for a while. In the service menu after you run up the dev unit you may have a option in there to press enter on the MK Symbol.
Cheers

Kyocera... | 4,002 views | 2 helpful votes


you need to upgrade the firmware of the printer

Kyocera... | 149 views | 0 helpful votes


Hi,

I don't have much experience with your model.I suggest you to contact other experts regarding this issue.

Kyocera... | 164 views | 0 helpful votes


7410 error

most likely you need to push the drum back till you hear click (drum at the left side at the prt)

Kyocera... | 670 views | 0 helpful votes


menu button scroll down to other than down to service than down to maintenance press enter after you fit the maintenance kit and the developer up.

Kyocera... | 779 views | 0 helpful votes


Hi,

After downloading the software just double click on it and follow the onscreen instructions to install it.

Kyocera... | 71 views | 0 helpful votes


Hi, just swith off printer, and open left cover.Push drum unit(with grey lever on it -just by waste toner bottle) in the printer.Switch on printer.Drum unit was out of position.
Regards

Kyocera... | 3,992 views | 10 helpful votes


did the error came on after replacing tonercartridge ?

open the door at the left and push on the drum till you hear click, problem should be solved afterwards.

Kyocera... | 139 views | 0 helpful votes


A firmware upgrade should solve the problem

download the file (i received one a year ago ftom Kyocera), put it on usb stick
power off the machine, installed the usb stick (at the back) and power on

after upgrade problem should be gone

Kyocera... | 161 views | 0 helpful votes


remove cassette and look on the left side underneath and lower green mark metal flap and check paper path

Kyocera... | 784 views | 2 helpful votes


latest firmware for FS-3900DN:
system: 2F9_3000010.004 checksum:5204 version:010.004
engine: S2F9_1000011001 checksum:f7bf version: 011.001

I don't think the problem is in the firmware ...

Kyocera... | 808 views | 0 helpful votes


did the error cam on after replacing tonercartridge ?

open the door at the left and push on the drum till you hear click, problem should be solved afterwards.

Kyocera... | 76 views | 0 helpful votes


remove cassette and look for a black plastic lever hanging down, check if broken or jammed.

Kyocera... | 248 views | 0 helpful votes


USB-interface; CU- custom format of paper; Plain- paper type.
Default settings in the menu of the printer is: A4 or letter,plain
That is the same thing in the printer driver. Also check format of paper settings in small window of your paper cassette.Turn roller to adjust proper size of paper.
Best regards

Kyocera... | 825 views | 0 helpful votes


install the latest print driver.

Kyocera... | 51 views | 0 helpful votes


This is a laser problem. The polygon motor probably got jammed usually it needs to be cleaned and oiled or the motor has ceased.

Kyocera... | 550 views | 1 helpful votes

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