20 Most Recent Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum - Page 8 Questions & Answers


I had the same problem. I took the whole thing apart and cleaned all the lines, water heater, brushes, etc. After putting it together the tools sprayed great and the side sprayers but the water tank would not allow the water out. THEN I saw this. http://www.bissell.com/FAQDetail.aspx?id=1122 and I was finally able to figure it out. So what I found out was that the water tank gasket was damage. lol

Bissell 9500... | Answered on May 14, 2013


bissell proheat i can spray solution from the handle but it has no suction help

Bissell 9500... | Answered on May 01, 2013


Hi Judy. I can only imagine how frustrating this must be.

You may want to have a tech at one of our Authorized Service Centers inspect your machine. Here's a quick link to locate one in your area: http://www.bissell.com/service-centers/?cid=ccsocial

Bissell 9500... | Answered on Apr 26, 2013


front tank is warped and not seating properly or solenoid bad. solenoid most probable.

Bissell 9500... | Answered on Apr 20, 2013


take a to oth brush and clean all around the switch it could have some sticky stuff under switch

Bissell 9500... | Answered on Apr 11, 2013


hi if u get a tooth brush and clean at back of roller it should work ,the little ho;es get blocked

Bissell 9500... | Answered on Apr 11, 2013


Hey Parker. I know how frustrating no spray can be when you're ready to clean your carpets.

Here's a complete list of troubleshooting steps to assist you:

http://www.bissell.com/FAQDetail.aspx?id=1122&cid=ccsocial

Bissell 9500... | Answered on Apr 05, 2013


If your ProHeat 2X machine is not suctioning properly, first check the motor duct gasket. To check this, first remove the tank and place your hand over the rubber square opening. If there is no suction there, please take your machine to a BISSELL Authorized Service Center for inspection. If your machine does have suction at the duct, continue to check the following:
- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced.
- Check the Tank Lid and Tank for damage.

If you continue to experience low suction, please take your machine to a BISSELL Authorized Service Center. The warranty on your machine is one year. To locate your nearest BISSELL Authorized Service Center, click here.
To contact Consumer Services by phone, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.

Bissell 9500... | Answered on Apr 05, 2013


Hey Parker! I know how frustrating no spray can be.

Here is a quick link to troubleshooting steps to assist you:

http://www.bissell.com/FAQDetail.aspx?id=1122&cid=ccsocial

Bissell 9500... | Answered on Apr 02, 2013


Hi Mary! You may want to have one of BISSELL's Authorized Service Centers inspect your machine.

Here's a quick link to assist you in locating one in your area:

http://www.bissell.com/service-centers/?cid=ccsocial

Bissell 9500... | Answered on Mar 15, 2013


Hey, you may want to contact one of BISSELL's Authorized Service Centers for assistance with the brush motor.

Here's a quick link to locating one in your area:

http://www.bissell.com/service-centers/?cid=ccsocial

Bissell 9500... | Answered on Mar 05, 2013

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