Frigidaire 20.3 Cu. Ft. Frost-Free Upright Freezer - White - Answered Questions & Fixed issues


The defective door seal is the problem.

Frigidaire 20.3... | Answered on Oct 26, 2017 | 1,029 views


Check the door gasket near those shelves.

Make sure the condenser fins or tubes have adequate air flow for cooling (it looks a bit like a small but fat car radiator). In most freezers, this will be in the bottom in the back. You may have to remove a vented cover to check this. Usually there is a fan blowing air through the condenser. Carefully vacuum out any dirt in the condenser (the fins are delicate and bend easily), and verify that the fan runs smoothly when the compressor is running.

Put a thermometer in the freezer right by the cold air inlet to verify that the refrigerant is doing its job. It should read 0 degrees F. or below (-18 degrees C). If it doesn't get down that far, the compressor needs to be recharged or replaced.

If the door has been hit hard (somebody falling and slamming into it) the door insulation may be damaged there. Check to see if the outside of the door feels cold there compared to the rest of the door. If it does, the door needs to be repaired or replaced.

Frigidaire 20.3... | Answered on Aug 03, 2017 | 1,076 views


Not sure if u still need help but the first thing I would do is remove the grills on the front and back and vacuum out the fins on the condenser...dust and grime collects here and will cause the unit to overheat and not cool properly....sometimes an air compressor can be used or air in a can for the hard to reach places.
Tr this and see what happens...good luck

Frigidaire 20.3... | Answered on Apr 26, 2017 | 1,101 views


If the control is "ON" and the compressor is not running, you will need a start relay... Make sure you didn't accidentally turn it off by pushing food against the control knob!

Frigidaire 20.3... | Answered on Jun 09, 2016 | 915 views


The red light provides visual assurance that the freezer is receiving operating power.

Frigidaire 20.3... | Answered on Nov 10, 2015 | 291 views


not that cold perhaps you have a bad gasket of too much in the door of the freezer and it isn't closing properly .

Frigidaire 20.3... | Answered on Aug 06, 2015 | 866 views


if this control is in the freezer, in the middle, rear wall..its a damper control and its ok

Frigidaire 20.3... | Answered on Jun 25, 2015 | 828 views


usually means low freon... (of) and evaporator fan failure. can you hear the fan running in the freezer portion?...

Frigidaire 20.3... | Answered on Jun 06, 2015 | 1,237 views


Your drain probably is stopped up with debris. The reservoir just catches the water and then evaporates. Clean the drain out with a small brush and thenour a cup of water down it to clear the line.

Frigidaire 20.3... | Answered on Apr 12, 2015 | 811 views


Hello Tim;

My name is Peter. I am a retired field service refrigeration technician.

You do not have a major problem. This is a easy fix.

When you open your freezer door and then close it you are pushing air into your freezer. This is where the sound is coming from.

On your drain tube in the back that goes to your drain pain there might be a black rubber grommet on the end. The initial design was to put this restrictive rubber element from having air go up your drain tube. Over time the rubber dries and restricts the defrost drain and retains water.

If you have this do what I do on service calls - remove it and throw it away.

You may have a snake type drain tube to your drain pan. Once again the manufacturers engineers, with no field experience, decided to put a loop in the drain tube to prevent warm air getting into your unit. Well, the defrost condensate gets caught in the loop. That is where you are hearing the noise.

The drain tube use to be a straight tube. And so, that is where we are back to. It worked fine. Manufacturers changed it and now us technicians put the straight drain tube back in.

Frigidaire 20.3... | Answered on Apr 02, 2015 | 1,196 views


I appreciate your inquiry, friend!

Based off what you have described your Frigidaire freezer is displaying an error code of 36 hours. Normally it will display that once power has been restored, it is indicating that the freezer has been without power for 36 hours. Hold the "alarm reset" for 3 seconds and that should help clear out the code. I hope this is helpful. -Matt

Frigidaire 20.3... | Answered on Mar 13, 2015 | 1,728 views


there should be 120vac at the overload and relay on the compressor. if a 120vac is present unplug the freezer and check for continuity thru the relay and overload. if the overload and rely is ok you may have a grouned compressor or open winding at the compressor. perform a continuity check from the c-s then c-r then s-r then c-gnd then s-gnd-r-gnd. readings should be infinity, if not you have a bad compressor. the work should be performed by a trained appliance technician.

Frigidaire 20.3... | Answered on Mar 11, 2015 | 766 views


Good Morning Stephanie Garcia, thank you for your post!

From the information you have provided your Frigidaire freezer is displaying an error code of "OF". Typically, an "OF" stands for power off, you should be able to press the up arrow three times in a row within five seconds to turn your freezer back on. If that does not help correct your issue you may want to perform a reset and you can do that by unplugging the power cord for roughly ten minutes. I hope this helps. -Matt

Frigidaire 20.3... | Answered on Jan 20, 2015 | 3,448 views


Thank you for your inquiry, friend!

Normally it is recommended to set your Frigidaire upright freezer to zero degrees. It is your option to make it cooler if you choose too. I hope this information has been helpful. -Matt

Frigidaire 20.3... | Answered on Jan 02, 2015 | 973 views


Thank you for your post, friend!

To turn your freezer off you should be able to disable power from the control panel or you can disconnect power from your freezer to clean it out.

The compressor on your freezer will continue to run until the temperature has dropped to its setting. The thermostat inside of your freezer should tell the compressor to stop running. If you feel your freezer is running too long you may want to check to make sure the rear is cleaned out buildup of dirt or debris can cause your freezer to overwork. I hope this information is helpful to some degree. -Matt

Frigidaire 20.3... | Answered on Oct 01, 2014 | 775 views


Hi Dale Dibb, thank you for your inquiry!

I understand that the food inside of your Frigidaire freezer is getting frost on the inside of the packages. I would recommend turning the temperature up inside of your freezer. Additionally moisture inside of the package would cause frost to develop on the inside of the food packages.

Please assure that all possible moisture has been removed out of the food packages prior to placing the items inside of the freezer. If there is anything else that I can help you with, please feel free to reconnect! -Matt

Frigidaire 20.3... | Answered on Oct 01, 2014 | 982 views


Hi friend, thank you for your post!

I understand that your Frigidaire freezer is currently not working in the new outlet. I would adjust the temperature to a lower setting to see if that would start the compressor to start cooling. Is your appliance getting power to it? If you could provide feedback regarding your appliance I would like to provide see what additional information I can provide you. -Matt

Frigidaire 20.3... | Answered on Sep 09, 2014 | 803 views

Not finding what you are looking for?
Frigidaire 20.3 Cu. Ft. Frost-Free Upright Freezer - White Logo

427 questions posted

Ask a Question

Usually answered in minutes!

Top Frigidaire Freezers Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers

Dennis Boxerman

Level 3 Expert

1300 Answers

Bruce Denton

Level 2 Expert

273 Answers

Are you a Frigidaire Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...