20 Most Recent KitchenAid Artisan Series Tilt-Head Stand Mixer - Page 3 Questions & Answers


This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.

If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.

Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.

KitchenAid Food... | Answered on May 16, 2019


Bucksmom, Sorry to hear you mixer is 'leaking'... I hate it when that happens. You don't mention how old or what model your KA mixer is? I assume you mean the band around your mixer with the Kitchenaid logo, when you say 'kitchen aid ring.
Your mixer does have an internal gear mechanism (transmission if you will) which converts the electric motors rotation into the mixer rotation and those gears are located within the mixer. The gears were lubricated at the factory, but depending on the age of your mixer and how it is used, it is possible that the grease has leaked beyond the gasket and that is what you are seeing now.
It is possible to disassemble the mixer to determine where the grease is coming from and troubleshoot if anything else might be wrong within the transmission.
Hopefully the leakage is not getting into your food being mixed. Kitchenaid Grease should be 'food grade' grease, but you still don't want to ingest it.
I hope this helps... Howard, Burke, VA

KitchenAid Food... | Answered on May 16, 2019


Did you buy it new? If so, use the warranty, just call their customer service and they'll.help you out!
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KitchenAid Food... | Answered on Mar 31, 2019


Unfortunately, this happens a bit. See the Service Manual which will show its replacement:

http://ep.yimg.com/ty/cdn/mendingshed/kitchenaid6qtservicemanual.pdf

KitchenAid Food... | Answered on Mar 28, 2019


If the beater passes the dime test there is no need to change the adjustment screw. The screw head rotates an eccentric stop which changes how far up the bowl lift goes. The screw limited to a full range adjustment of !/2 turn.

To access the screw internally, the motor head must be removed from the column. Download the service manual from:

http://ep.yimg.com/ty/cdn/mendingshed/kitchenaid6qtservicemanual.pdf

KitchenAid Food... | Answered on Feb 18, 2019


If you are referencing the pin which locks the beater itself to the planetary's shaft, it can be removed with a punch.
However, if you are trying to remove the planetary itself, a 5/32" punch will do the trick.

KitchenAid Food... | Answered on Feb 18, 2019


Try cleaning contacts on speed control board. If it works, suggest replace.

KitchenAid Food... | Answered on Feb 17, 2019


What you need to check is going to depend on the model. No point me attempting to help without knowing what one it is. If it has a back cover held on by a single cross head (philips) screw then very likely the solution will be under there. When plugged in there is live power there so be aware ***** is not far away if you plan on messing about while it's live.

KitchenAid Food... | Answered on Feb 10, 2019


The problem, most likely, has to do with the hole in the planetary shaft through which the pin goes.

The edges on each side have distorted and flared outward. When this happens, I take a jeweler's file and carefully smooth ridge smooth in each side.

After that, the planetary slides back in place.

KitchenAid Food... | Answered on Jan 20, 2019


Model?

Look for the tilt lock lever on opposite side from speed control.

KitchenAid Food... | Answered on Jan 16, 2019


its frozen you just answered you own question...now figure out why

KitchenAid Food... | Answered on Jan 15, 2019

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