20 Most Recent Acomdata (HD320UFAPE5-72) (HD320UFAPE572) 320 GB Hard Drive Questions & Answers

Acomdata Drive Not Recognized: I ran into the same issue. Actually the issue was with using an incorrect power adapter. It should be with power ratings of: Input 50-60 Hz 1.2A & Output 5V - 2A, 12V - 1.2A

Acomdata... | Answered on Jan 19, 2013

google translated

my power cord where it is flashing and a focus does not work because it does not connect and meda any information

in the magazine there is a green light is flashing constantly and this is a hybrid and hd500uhe5-72 Model 500 gb

w7 First, please disconnect all USB devices and then perform the following steps:

Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.

In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. for xp click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X you will need to update/reinstall drivers right click to reinstall drivers if you can see your usb but its not working ports(com&lpt)right click update driver sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, if you can see your usb drive but its not working ports (com&lpt) right click update driver if this fails to fix the problem check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts if this fails to fix the problem there might not be enough usb power for it to be recognised you might have to install a usb 3 card they are cheap and easy to install you can buy these on Ebay very cheap

http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d $10.65 free postage You might get these on Ebay im not sure which country you are in this might guide you to one you could get this on Ebay if you dont have an account you will need to create one https://scgi.ebay.com/ws/eBayISAPI.dll?RegisterEnterInfo Add Email Adress Add Bank Acc Add Credit Card also Add your Postal Adress also Add a PayPal account. Click on the Ebay tab on top of page from the drop down list you will see specific pages. On left hand side on Ebay summary page you will see the PayPal link. when you get to the PayPal login page at the bottom you will see new to paypal sign up tab. Paypal to create an account PayPal registration password ,bank card /credit card,phone numbers home/mobile ,email adress and a Postal Adress. Be very specific when you type in the search. Always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described. You will even see the pictures of your item so you cant make a mistake and get them home delivered. Hope this helps.

Acomdata... | Answered on Jan 14, 2013

how do I fix my external hard drive, because one day I turned it on and the drive was fine, the next day when I turned it on, it kept on flashing blue, does that mean that the drive is dead. Please help me with this.

Acomdata... | Answered on Aug 24, 2012

Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10 key,ie: Alt+F10, it will open the recovery console ,select full factory restore and follow on screen instruction. (Note:this will erase all datas on the computer) or During the boot process you will see on the screen to press a certain key to enter setup Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart

hope this helps

Acomdata... | Answered on Aug 05, 2011

I think the computer installed the wrong driver for it automatically ..get into the device manager ..(right click on computer /choose properties/hardware /device manager ..) Look for it in the list ..it may be with a wrong description ..and wrong driver..In this case will be listed in yellow with a ! sign on i t..
Click right on it ..and after that uninstall ..
Do not let the computer install it auto ...refresh the list by clicking right on the device category ..and choose scan for new hardware ..
When it is found ..the computer will try to auto install it ...cancel the operation ..and insert its driver disk ..than click right on it ..and choose update driver..and next ..It will start an installation wizard ..and you will have to deny the auto installing and choose a location manually ..Point it to the disk drive ..and try to install it ..
If it is still makes the same ..try to see4 if it is installing itself auto in another computer..This way you will know for sure it is not it's fault ..but a computer operation system error ..
In this case try to change the port or reinstall the operation system ..cause something may be missing in it and cause the issue ..
let me know what you 've done ..and how it is behaving ..

Acomdata... | Answered on Jul 23, 2011

If the unit has power, and is connected, the drive inside the case may have failed. Most external case hard drives have short lifespans due to the heat generated and held by the case.

Acomdata... | Answered on Jul 05, 2011

i lost this thing

Acomdata... | Answered on Jan 23, 2011


You can remove the hard drive from the case and put it into another, new usb hard drive case. You can buy one for 20-30 dollars. I have seen this many times before. The hard drive is probably okay, but the controller inside the acomdata case is likely dead. Don't worry, just get a new usb hd case.

Hope this helps!



Acomdata... | Answered on Jan 04, 2011

If the drive doesn't spin up, then the housing/controller has probably died. The hard drive is likely okay though. You can purchase empty hard drive housings for around $20-30 and transplant your drive into it. Take the old drive out of the housing first to determine if it is IDE or SATA. If you don't know what this means, you may be better off taking it to a shop to have the drive transplanted. It would take a technician 5-10 minutes to do.

Hope this helps!



Acomdata... | Answered on Jan 02, 2011

There are a couple of issues that are common with all external drives.

1) Check if the drive has been listed in the disk manager. It could have lost the partition table (formating and other data) information (do not attempt to repartition or reformat until additional tests are done if you have data on it) For Windows OS versions, open the Control Panel, choose System and Security (Win7), then Administrative Tools, Computer Managment and the Disk Management under Storage. If it has lost the critical information, use data recovery software to reclaim your data.

2) The cables have come loose inside the enclosure. If it is out of warranty, open the enclosure and check. These connect the board of the enclosure to the drive. (There are both power and data cables if the drive is a 3.5" drive (IDE or SATA), 2.5" IDE drives combine both.)

3) The enclosure's hardware has failed. Remove the drive and try to connect it in another enclosure (match for disc size and type of data connector), a USB/IDE/SATA bare drive connector, a hard drive dock (SATA) or by putting it into a desktop with an available IDE or SATA connection. Make sure to use it as a slave drive for IDE. Can you read the drive? Then the enclosure is bad.

4) If not, then the drive itself has failed. For a do-it-yourself attempt to get the data off the drive, wrap it well in plastic and place in the freezer for a few days. Try one of the steps in 3 to read the drive and, if the computer reads the drive, copy the data to another drive or optical media. Professional data recovery sites can do more if your data is critical.

Please note that if the drive is under warranty, warranty repairs will not include preserving your data. Opening the enclosure to get the data may void the warranty.

I hope this helps.

Cindy Wells

Acomdata... | Answered on Dec 16, 2010

I had the same issue- light was blinking from red to blue, could not get my computers (I have a Mac and a PC) to recognize the drive, sounded like the drive wasn't powering up...

I replaced the Acom drive enclosure with a new one (CP Technologies). I don't know if the drive enclosure or power supply was at fault-- but it wasn't the internal drive. Plugged it in and amazingly all my data was back. For thirty bucks it was far less than sending out the drive to a 'data recovery' expert!

Acomdata... | Answered on Dec 05, 2010

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Or, purchase a new "empty" external storage device (with AC adapter), and "transplant" your current disk-drive into this case.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Acomdata... | Answered on Nov 18, 2010

Yes, if the Mac has a spare USB port.

Acomdata... | Answered on Nov 05, 2010

if you want to change ntfs to fat32 you will have to take anything thats on the drive and go to format then you should be able to change it to fat32

Acomdata... | Answered on Oct 30, 2010

Not finding what you are looking for?
Acomdata (HD320UFAPE5-72) (HD320UFAPE572) 320 GB Hard Drive Logo

70 questions posted

Ask a Question

Usually answered in minutes!

Top Acomdata Computers & Internet Experts


Level 3 Expert

13434 Answers


Level 3 Expert

646 Answers

Brad Brown

Level 3 Expert

18121 Answers

Are you an Acomdata Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Acomdata Computers & Internet

  • Acomdata Computers & Internet

Most Popular Question

acomdata external hard drive blue light

  • Computers & Internet