20 Most Recent Zojirushi NS-JCC18 Neuro Fuzzy 10-Cup Rice Cooker Questions & Answers

Open the plastic cover on the back where the lid is attached and expose the wires. One of those might be broken.

Zojirushi... | Answered on May 03, 2018

Most of the Zojirushi rice cooker manuals are available from the company's support site: http://www.zojirushi.com/support/manuals_ricecookers.html . For the NS-WAC18, see the manual for the NS-WAC10/18 manual. The direct link to the manual is http://www.zojirushi.com/servicesupport/manuals/manual_pdf/nswac10_18.pdf .

I hope this helps.

Cindy Wells

Zojirushi... | Answered on Apr 09, 2012

I have never ordered from this retailer, so I cannot endorse them:

Zojirushi... | Answered on Dec 04, 2011

I found Litium Battery Part Number: 8-BBC-P290:http://www.ereplacementparts.com/litium-battery-p-913545.html

Zojirushi... | Answered on Dec 04, 2011

Hi there.
You can download an English Owner's Manual at http://www.zojirushi.com

Zojirushi... | Answered on Aug 29, 2011

It will not matter you can hook it up either way and it will work...


Zojirushi... | Answered on May 03, 2010


If you get E02, there is problem with the power circuit of your rice cooker, You should take it immediately to Zojirushi center to service it..

THe power surge is the cause for this issue..

Please leave me comment, if you need further assistance

Zojirushi... | Answered on Sep 30, 2009

Take the bread pan out of the machine and see if you can rotate the paddle by hand. If you can't then the sealed bearing on the bottom of the pan is frozen and you need a new bread pan. If it turns freely keep the pan out of the machine and start a kneading cycle. Look through the lid window to see if the motor shaft is turning. If not, the belt has slipped off the pulley or it has snapped. Hank

Zojirushi... | Answered on Sep 04, 2019

  • $6.72
  • Part #: ZOJ6-NYC-P150

Zojirushi... | Answered on May 12, 2019

  • Open fuse
  • Heating element failure
  • Control circuit failure

Zojirushi... | Answered on Feb 19, 2019

This typically happens when the inside of the cooker where the bowl rests is dirty, or when the bottom of the bowl is dirty. Make sure they are clean and that the center button inside the cooker moves up and down freely.

Zojirushi... | Answered on Jan 18, 2019

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error e01 appears when power not

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