20 Most Recent Samsung WF328AA Front Load Washer Questions & Answers


it should agitate back and forth after filling with water.

Samsung WF328AA... | Answered on Aug 19, 2019


INDICATES A DRAIN ISSUE PERHAPS A CLOGGED WATER
PUMP OR HOSES ETC

f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-0.jpg

f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-2.jpg



f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-9.jpg

f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-14.jpg

f21-mean-samsung-washing-machine-dn3wi03dqy3vjnwbm4uf5us1-3-20.jpg

Samsung WF328AA... | Answered on Dec 17, 2018


there is a switch in the door latch that tells the unit the door is closed so it can start to operate if there is a fault or a peace of the latch has broken off the unit will read door open check the latch for any broken off peaces if it looks good replace the inter lock unit on the machine

Samsung WF328AA... | Answered on Mar 07, 2018


The fabric softener dispenser may be clogged with residue.

Samsung WF328AA... | Answered on Aug 03, 2017


look at ( have a technician look if you want to save money) at the program board for a problem there

Samsung WF328AA... | Answered on Apr 25, 2017


check the springs ontop under the lid....should be 1 either side holding drum up.......good luck

Samsung WF328AA... | Answered on Oct 09, 2016


http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?modelname=WF435ATGJWR/A1&from_osc=&idx=419341&

Samsung WF328AA... | Answered on Dec 17, 2015


The electric door lock might very well be defective. Or, commonly, a part of the mechanism has broken internally and jammed the movement. I've also seen that the electromagnetic coil develops a short and won't hold. Also, check the *strike* which is the corresponding part mounted on the door. If it is broken, the lock can't latch it properly--this can happen if the door has been leaned on and is out of alignment--all it takes is one good slam, off center, and the strike can break or be bent. Also, if off center, the strike can slam into the wrong area of the catch, damaging the moving parts in the lock. The strike is easy to replace--the lock mechanism, however, ISN'T! If the lock mech is damaged, I urge you to call for service!

Samsung WF328AA... | Answered on Aug 23, 2015


Something like a seal or hose is leaking , water has got into the base and activated the anti flood switch. Good luck

Samsung WF328AA... | Answered on Jun 12, 2015


U MEAN LIKE THESE PICS


25699805-up413230zer0uf0bq1q5iqv1-4-0.jpg

25699805-up413230zer0uf0bq1q5iqv1-4-2.jpg

25699805-up413230zer0uf0bq1q5iqv1-4-5.jpg

Samsung WF328AA... | Answered on May 23, 2015


LOUD NOISES IN washing MACHINE;

LOT OF THINGS TO CHECK, THE BELT LOOSE OR WORN, THE CLUTCH, THE TRANNY, THE BEARINGS BOTH TUB SEAL AND BEARING, THE REAR DRUM BEARING, the balance or counter weights.

THE DRIVE PULLEY- If the washer is making a loud noise the drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If it is damaged or defective replace it.
THE TRANSMISSION, THE MOTOR COUPLER, THE MOTOR DRIVE BEARINGS,
THE DRIVE MOTOR- If the washer is making a loud noise the drive motor bearings may have worn out. Washer motors are normally almost silent when they run. If the motor is run without a belt hooked up to it and it's loud it will have to be replaced.

The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs.

A worn drive block will usually have a pounding sound, like hammering metal, during spin when it first starts. If there is enough interlocking tab left on the drive block, you'll see it finally engage at top speed with an empty basket.

In a transmission lock up the holes get enlarged in the rubber isolator and the studs break off the motor and transmission couplers. This is usually caused by the abrupt motor reversal between the agitate and pump out functions. If you hear a loud bang every time the motor reverses, the coupler is getting loose. An obvious sign of a failed coupler is a pile of black rubber shavings under the washer. If the motor runs and the agitate and spin functions don't work, the studs may have broken off the coupler (old coupler design) or the coupler may have broken at the shaft (new design) and you need a new coupler kit. The coupler can also just crack around its center hole allowing it to slip on the motor or transmission shaft hampering those functions.

If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced.

Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel.

All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair.

Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet

Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well.

If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it.

Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.
By the way my advice is free cuz God is good!

GRINDING NOISES:

The plastic drive is known as a splutch (splined clutch). One problem with these washers has been loosening of the nut that locks the pulley to the agitator input shaft. If it gets loose, the pulley drops and the teeth no longer have good contact with the teeth of the splutch basket drive gear in spin mode. The solution is application of blue locktite to the threads of the input shaft. There have also been a lot of failures of the actuator that operates the cam ring of the splutch which raises and lowers the basket drive gear. It is raised for agitate mode and lowered for spin. There is a spring between the basket drive gear and the gearcase housing that maintains pressure on the basket drive gear. There are cams on the cam ring that ride up and down on cams in the splutch cam (housing) as it is rotated by the actuator thus raising and lowering the basket drive gear. The gearcase has a planetary gear set in it.






25699791-hwvyxajyycp0fhaa51xnjini-4-0.png

25699791-hwvyxajyycp0fhaa51xnjini-4-2.jpg

25699791-hwvyxajyycp0fhaa51xnjini-4-5.jpg

25699791-hwvyxajyycp0fhaa51xnjini-4-9.jpg

25699791-hwvyxajyycp0fhaa51xnjini-4-14.jpg



25699791-hwvyxajyycp0fhaa51xnjini-4-27.jpg

25699791-hwvyxajyycp0fhaa51xnjini-4-35.jpg

Samsung WF328AA... | Answered on May 21, 2015


I asked this question to Samsung support and got the following reply:

Thank you for your interest in Samsung products! Your inquiry is very important to us and I will be more than
happy to answer your question.
Silver Care is permitted for non commercial residential use only, due to the bacteria in the septic system. It is
safe to use in septic systems for residential use only.
For more information on Samsung products, visit our website at www.samsung.com or call 1-800-SAMSUNG
(1-800-7267864) for further assistance.
Thank you for contacting Samsung Email Support

Samsung WF328AA... | Answered on Mar 21, 2015


have the door switch and the fuse if applicable checked

Samsung WF328AA... | Answered on Feb 08, 2015


here is the most common cause for this problem, according to the Samsung repair guy that was here to fix mine today.
On these washing machines it is possible for some debris (in my case it was a small screw from my packet) to make its way passed the drum and into the pump. Once this happens then the impeller of the pump becomes restricted or completely blocked which will result in the above mentione symptoms.
On some machines the pump is on the front, on others at the rear of the machine. In my case it was at the rear, removing the rear panel will allow easy access to it. Have a bucket ready, when the hose is removed from the pump the water will be draining from the machine. 3 bolts and a hose clamp on the inlet and another on the outlet hose. Disconnect the electrical plug from the pump and you can remove it from the machine for cleaning. A very easy job, requiring little skills and not much in terms of tools. (make sure machine is UNPLUGGED from AC outlet)
Remove obstruction(s) from pump and reinstall in reverse order of disassembly. The guy says these pumps are really tough so if you hear it buzzing, trying to go while it's jammed it's a good sign it will work. If not, replacement will be necessary.
Cost me $140. Could have been worse I suppose. Advise: Empty pockets BEFORE washing clothes...

Samsung WF328AA... | Answered on Feb 08, 2015


NF stands for No Flow. Check to see that your valves are open and that water is getting to your washer. If you have water to the washer, you my have a problem with the selenoid valves that control the water flow.

Samsung WF328AA... | Answered on Dec 17, 2014

Not finding what you are looking for?
Samsung WF328AA Front Load Washer Logo

206 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Washing Machines Experts

The Knight
The Knight

Level 3 Expert

76171 Answers

Paul

Level 2 Expert

381 Answers

Eric Rotmil
Eric Rotmil

Level 3 Expert

587 Answers

Are you a Samsung Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Samsung Washing Machines

  • Samsung Washing Machines

Most Popular Question

washer saying low water pressure fix

  • Washing Machines
Loading...