20 Most Recent Tomtom TOM TOM ONE WE V3 GPS Receiver Questions & Answers

I would contact the incorrect details you sent as they may have a free gift!

Tomtom TOM TOM... | Answered on Dec 19, 2017

Plug GPS into computer ..and it will download or send you to maker of your god website to download there app..after you do. The app will have all the updates for your device ..

Tomtom TOM TOM... | Answered on Oct 01, 2016

oops looks like you need to reset it and lose your settings etc hope they are saved somehow. see this link to find out how http://uk.support.tomtom.com/app/answers/detail/a_id/1898/~/navigation-device-not-starting-or-displaying-a-cross

Tomtom TOM TOM... | Answered on Sep 15, 2016

Of what? Please be specific. :)

Tomtom TOM TOM... | Answered on Aug 05, 2016

Go to tom toms website and then u can download them

Tomtom TOM TOM... | Answered on Jul 03, 2016

Just go to the tomtom website (see below), and find the desired map (update) for your device. It will let you know how much it costs.


Tomtom TOM TOM... | Answered on May 02, 2016

you must call the company or may be able to do it on there website.

Tomtom TOM TOM... | Answered on Mar 09, 2015

plug into your computer and download the update. Your program on the PC will upload for you to the TT. You need to get the free system updates too from TT while you are at it.

Tomtom TOM TOM... | Answered on Jan 03, 2015

instead of pressing 'change preference' press the arrow next to it and select 'itinerary planning'

Tomtom TOM TOM... | Answered on Dec 22, 2014

if this was part of the package when purchased you should be able to make this happen by connecting the GPS to a computer and logging on to the Tom Tom website

Tomtom TOM TOM... | Answered on Dec 04, 2014


This will unfreeze your tom tom after exhausting every avenue this works!

You will need Internet access.

Ensure you have the correct tom tom desktop softwear installed on your computer for your tom tom device.

If not then download from tomtom

Removed sim card from tom tom located under sticker lower end of tom tom.

Carried out on a windows laptop with windows 7

(Note this should also work on mac although I did not get to try it and it is stated you will need rosetta on intel macs)

Ensure you download the flash tool for tomtom (clear_flash.dmg) for your operating system windows or for the mac VERY IMPORTANT YOU HAVE THE TOOL DOWNLOADED FIRST.
1.For windows: www.tomtom.com/updates/clear_flash/clear_flash.exe

connect tom tom to computer

find the tom tom on your computer and select all the files

you can firstly copy these to another location or separate drive before deleting all files.

Now delete ALL the tom tom files

Format your tom tom to FAT32 if using windows (im not sure of the mac settings yet)

Keep your tom tom connected to your computer

Run the flash tool and Flash the tom tom memory with the tool.

Restart your tom tom
It will update (but this time it should work!)
Select done after update
Tomtom reboots (restarts)
It may ask you to install a new update but there may not be any update to install just
Select yes to update.
Eject tom tom from your pc by selectinglower right corner symbol.
Now unplug device if ejected correctly
Congratulations your device should now work again.
Note I did not replace my sim card as it is not required to work the gps.
Hope this helped someone.
My device does not keep its settings What should do

Tomtom TOM TOM... | Answered on Aug 18, 2014

Best to reset to factory settings and then reconfigure the unit as per instructions in the attached manual. All the maps and data will be lost and you will have to re-install. So make sure you have access to the map files which can be reloaded after the settings are complete.

Reset button is shown in diagram on page 2. Good luck. http://download.tomtom.com/open/manuals/one3rd/refman/TomTom-ONEv3-en-GB.pdf

Tomtom TOM TOM... | Answered on Aug 06, 2014

touchpad is faulty and needs to be replaced.

Tomtom TOM TOM... | Answered on Mar 05, 2014

Connect it to a computer and update the QuickFix on satellites.

Tomtom TOM TOM... | Answered on Nov 30, 2013

I've lost my product code for my tomtom one(4N00.001) which I need to upgrade my maps. The wife threw the box and product code in the bin ages ago and...

Tomtom TOM TOM... | Answered on Nov 09, 2012

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