20 Most Recent Sony STR-DG820 Receiver Questions & Answers

Could be simply an open internal fuse

Sony STR-DG820... | Answered on May 15, 2017

The powered subwoofer should be connected to the black subwoofer output near the bottom of the receiver in just about the center. A subwoofer uses line level signals and has its own amplifier, Good chance that you wiped out a channel. Put the wiring back the way it was, and IF the channel was not directly connected to the speaker terminals, MAYBE, JUST MAYBE it will still work.
Chances are slim...

Sony STR-DG820... | Answered on Apr 27, 2017

Sony has always had a problem with their soldering on the display pins on to the board. Cold solder joints would cause these problems 90% of the time.

Sony STR-DG820... | Answered on Apr 21, 2014

I had a broken knob on my Receiver and was able to find one from a printer place. I am pretty sure he can find the part you need.



Sony STR-DG820... | Answered on Jun 27, 2012

It is possible that the amplifier had encountered a fault with a higher current drain which had triggered it to a protection fault condition.This can be due to the fact that the amp does no get sufficient power and so the output is starved to shut down. So please check the mains voltage or use a stabiliser. Also a faulty speaker can make the amp to shut as the outputs drain too much currrent.

Even a fault in the preamp stages that drives in high current into the output can shut the Amplifier. Sometimes this can be a noise like a HUM or HISS before the protect works. Faulty capacitors in these circuits also can cause similar issues and needs close observation.
You need to confirm and replace the specific stages or outputs. If not there can be issues in the mother board, maybe the protect circuit by itself is shutting off due to a faulty bias , maybe a leak in any voltage/current sensing circuit. Also disconnect the speakers and test for short on the speakers.

Thank you for using Fixya

Sony STR-DG820... | Answered on Sep 02, 2011

I'm not sure if this will help you but if you can hook your Bluray player directly to TV(HDMI) then out from TV to reciever via HDMI or digital optical, it very well may solve your problem.

Sony STR-DG820... | Answered on Apr 28, 2011

Only the front speakers are affected by the A/B switch.Press the 2CH/A. DIRECT button on the remote to force the receiver to only output sound to the front speakers and mute the other speakers that are not being used.

Sony STR-DG820... | Answered on Apr 02, 2011

You probably overloaded it.

Generally speaking, an amp protects itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Check for loose speaker connections at the speaker as a root cause for intermittent shutdown.

Sony STR-DG820... | Answered on Mar 11, 2011

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