20 Most Recent HP Photosmart C7280 Laser Printer Questions & Answers


Sorry, this isn't ASAP, but here's a solution on HP's website.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=3204785

The most important part of this is taking off the rear door / duplexer and cleaning the two rollers that you can just see inside the printer with the back off. Those two rollers inside the back of the printer (not the ones in the door or the ones hanging out the back when you take off the rear door) are the ones that pick up the paper and feed it up into the printer. Those rollers are hard to get to - long qtips are strongly suggested. If those get rollers dust or gunk on them, they get smooth and don't pick up paper as well.

Click the link for detailed instructions - don't just go with my summary of the solution.

HP Photosmart... | Answered on Nov 19, 2019


Usually when this happens you need to clean the rollers that pick up the paper from your paper tray. This video shows you how to fix that...

HP Photosmart... | Answered on Nov 19, 2019


If you get an 'out of paper' message when you do have paper loaded, this video will help. Following the steps of this video, you'll see if there's paper jammed in the printer.

HP Photosmart... | Answered on Nov 19, 2019


0XC05D1281 Problem with the HP Photosmart C7280 Laser Printer 0XC05D1281 Help me

HP Photosmart... | Answered on Sep 07, 2018


my c7280 prints anything magenta in yellow meanwhile i have a lot of magenta ink and i have not mixed ink colours too...anything magenta prints yellow.
any help in resolving this pls?

HP Photosmart... | Answered on Jun 12, 2018


sorry not sure but I have some problem so your not alone
it not just your printer

HP Photosmart... | Answered on Mar 06, 2018


put ink cartridges in the printer

HP Photosmart... | Answered on Jul 20, 2017


Download latest driver bundle (198mb) and the network reliabilty patch. Install the HP software choosing Connected via USB. Install the network reliability patch from the C7280 downloads page. Re-run the 198mb installer and choose Add a Device.

Presto! Wireless setup completes correctly.

HP Photosmart... | Answered on Nov 14, 2016


In Adobe Acrobat:-
From 'File' select 'Create PDF', 'from Scanner'.
Scan the first page and the program will ask of you for 'Next' or 'Done'.
Select 'Next' until you have scanned the last page, then select 'Done'.
You can also make the document searchable by carrying out an OCR on it under 'Documents', 'Recognise text under OCR', 'Start'.

HP Photosmart... | Answered on Dec 05, 2015


Here's your solution. Good Luck!

HP Photosmart... | Answered on Jul 09, 2015


First make sure you still have enough ink in the cartridge: press the Setup button on the C7280 and, using the up/down arrows, go to "Tools." Press "OK," then go to "Display Ink Gauge" and press "OK." This will display levels of remaining ink for the cartridges.
If there is still enough ink left then you will need to do a full reset:


1. - Press and hold the "*" key.
2. - Press the "#" key and release both keys. Display should say "Enter Special Key Combo"
3. - Press and release in sequence the "1", "2" and "3" buttons. Display should say "Support" and display the FW rev (something like R0631R)
4. Press and release the right arrow button until the display says "System Configuration Menu".
5. Press and release the "OK" button. Display should say "Hardware failure status". If not there already, use the arrow key to select "Hardware failure status",
6. Press and release the "OK" button. Display should say "Hardware failure status: Clear. Press OK to clear".
7. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
8.Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

If the problem is still there, or reoccurs, replace the unit: the data communication between the processor of the printer and the printing heads is damaged and this is unfixable.

HP Photosmart... | Answered on Jan 29, 2015


I am not sure if you are printing from the web or not. Sometimes on your browser it will look like one page but printing it it will be two. If not then go to your printers in the control panel. Right click on your printer and left click on properties. Hopefully you have a Tab called "Advanced" at the bottom of the Tab there should be a button "Separator Page". When you click on it is there a file name in the white box of the window that pops up? If so remove it.

HP Photosmart... | Answered on May 29, 2014

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