20 Most Recent Schlage Camelot Deadbolt Keypad, Satin Nickel #FE595VCAMXACC619 Questions & Answers


I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Schlage Camelot... | Answered on Jun 23, 2017


Go to this link: http://www.schlage.com/en/home/products/products-hardware-accessories.html
Browse door hardware parts and decorative entry door accessories from Schlage.

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Schlage Camelot... | Answered on Jul 23, 2016


I am having the same problem. I replaced the battery and I was able to reprogram my code, but the lock is not turning. It makes no sound like it use to. Any ideas?

Schlage Camelot... | Answered on Feb 24, 2013


Schlage locks have a lifetime warranty against mechanical defects. You can contact them here:

Warranty & Technical Information: 1.888.805.9837

Good luck!

Schlage Camelot... | Answered on Mar 20, 2012


Schlage locks have a lifetime warranty against mechanical defects. You can contact them here:

Warranty & Technical Information: 1.888.805.9837

Schlage Camelot... | Answered on Mar 20, 2012


This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:

Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Schlage Camelot... | Answered on Nov 10, 2011


This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security--Flexlock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Schlage Camelot... | Answered on Nov 08, 2011


How can I program my electronic keypad lock when the instructions with the programming code have been lost?
The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.
This number is the programming code referenced in the information for changing the entry code.

This link will take you to the page that you need to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-lock FE595/Keypad Entry Auto-Lock FE575 Documents

There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This installation video (third item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! Batteries should be replace about every three years.
The eighth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that programming code that you found on the backside of the keypad.
A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Schlage Camelot... | Answered on Nov 06, 2011


I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Schlage Camelot... | Answered on Nov 06, 2011


I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx



Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Schlage Camelot... | Answered on Nov 05, 2011


You will find the information that you need beginning on this web page:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security-Keypad Entry Flex-Lock...
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

Schlage Camelot... | Answered on Sep 25, 2011


I'm directing you to this page, where you will be able to scroll down and find the information for your lock FE 595. Here you should find everything you need to know. Good luck!

Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Just cut and paste the link into your browser or type it in directly in the search bar.

Schlage Camelot... | Answered on Jul 14, 2011


Must be either 2 3/8 or 2 3/4 inches to work.

Schlage Camelot... | Answered on May 13, 2011


Here is a link to the installation instructions:

http://consumer.schlage.com/Project%20Documents/P515-858.pdf

It sounds like you may have the Turn Lock Feature disabled. View and scroll down in the instruction sheet to the Troubleshooting portion, where it says " Pressing (the) Schlage (button) does not rotate deadbolt" The solution is to push the PC button, then the Schlage button, then 7 to enable the turn lock feature.

Here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Schlage Camelot... | Answered on May 06, 2011


Here's a link to a video on how to program your lock:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Schlage Camelot... | Answered on May 06, 2011


Does the Schlage Keypad Lock or Keypad Deadbolt need to be reprogrammed after changing the battery? The Schlage Keypad Lock and Keypad Deadbolt does not need to be reprogrammed after replacing the battery. All settings are retained in the memory of the lock, including valid user codes and the programming code.

I'm including a link to the pdf file of the complete installation and programming instructions:

http://consumer.schlage.com/Project%20Documents/P515-859.pdf

You may also find more useful information on this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#1

Schlage Camelot... | Answered on Apr 10, 2011


I don't have a direct answer, but here is the contact info you need for customer service:
Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support Warranty & Technical Information: 1.888.805.9837
http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Schlage Camelot... | Answered on Mar 06, 2011


How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
There is a video for changing codes on this page!

Good luck!

Schlage Camelot... | Answered on Mar 06, 2011


How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
There is a video on that page!

Good luck!

Schlage Camelot... | Answered on Mar 06, 2011

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