20 Most Recent Weiser Lock POWERBOLT ELEC DEADBOLT - Page 2 Questions & Answers


The deadbolt may very free inside the deadbolt hole... This system is low torque and a over torque clutch may slip if the dead bolt it's not completely free inside the deadbolt hole... Also, if you try to open the door before to unlock it, you may block the deadbolt... take care to unlock the door before open it. to be sure that the dead lock is ok, you can turn the manual knob and be sure is turning very very easily.

Also are you no that POWERBOLT is a 3 codes memory? go to that link to see more info about that : https://www.fixya.com/support/t8006865-not_overwrite_old_codes_just_keeps

Have a good lock
Have a good unlock

Weiser Lock... | Answered on Mar 23, 2013


Take it back while you can. Buy a Schlage instead. I see more problems with the Powerbolt than any other brand on this site.

Weiser Lock... | Answered on Aug 25, 2012


The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck!

Weiser Lock... | Answered on Feb 23, 2012


Yours is an unusual problem--one that I'm not familiar with. You did not specify whether you have a Weiser Powerbolt or Kwikset Powerbolt--(both are subsidiaries of Black & Decker).
So I suggest that you contact the appropriate Customer Service department and have a phone conversation with them about your problem.
For Kwikset, call 1-800-327-5625
For Weiser, call 1-800-677-5625
Mon-Sat 7:30-4:00 Pacific Standard Time.
Amazingly enough, they have exactly the same California address!
Also bear in mind that they both have a lifetime warranty against mechanical malfunctions and finish problems with their lock, but only a one-year warranty for the internal electronics (circuit boards). The electronics can be expensive enough to make a guy consider buying another brand of lock rather than rebuilding this one--I've answered more Powerbolt problems than for any other model of lock.
Good luck! Let me know what they do for you.

Weiser Lock... | Answered on Dec 12, 2011


I assume that you get the same results whether you operate the lock with the door open or the door closed. That is, that you've already ruled out a bind between the closed door and the door jamb.
I'd recommend changing the battery first of all. At this time of year, cold weather can have a negative effect on your battery power.
If you've already changed the battery and are still having the problem, you should pursue having the lock covered under warranty. Weiser has a lifetime warranty covering the mechanical operation (and finish) of their locks. Before they cover it under warranty, they are going to ask you the same questions about battery and binding that I've already mentioned.
To change the battery for your lock, go to this web page:

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

Or, alternately, this page for the Kwikset version, which is identical, if you have trouble loading the first page:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Notice that the above are of the " .PDF" file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Finally, the warranty information link:

http://www.weiserlock.com/CustomerService/WarrantyInfo/Powerbolt.aspx

Review it, and then follow the "Support Contact" link on that page. It's always best to contact them by phone and seek their assistance.

Good luck--and please provide feedback if this helps!

Weiser Lock... | Answered on Dec 09, 2011


You can find contact information for Weiser from this page:

http://www.weiserlock.com/CustomerService/ProductSupport/SupportContact.aspx

Good luck!

Weiser Lock... | Answered on Nov 27, 2011

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