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My name is Ben and I'm your guru, i.e., mentor, an influential teacher or popular expert: a management guru. - origin from Sanskrit, 'weighty, grave'.for today.
As you evaluate my advise and suggestions, there are a few things you must keep in mind:
• I did not diagnose your problem and am therefore only able to evaluate what you tell me. For example, if you ask me a fuse location, that doesn't mean that I can tell you the reason why the fuse blew.
• A thorough diagnostic approach involves the use of technical equipment, such as voltage meters. scanning equipment and other sophisticated devices.
• Lastly, fixing one problem can very easily reveal a problem with something that you might consider unrelated. If that happens, you might want to view me as being incompetent.
Subject: Inoperative web camera
Customer's exact description: webcam dont work
Discussion: Provide the customer with diagnostic tool. This could best be handled via a chat dialogue.
Suggestion: Microsoft has a FREE diagnostic service that may fix your problem. The scan your computer and, with your permission, fix problems with video, webcams and virtually everything else.
Click on the following link and see if this solves your problem: Microsoft Free Diagnosis
All the best,