Question about HP Photosmart C6380 All-In-One InkJet Printer

1 Answer

I just purchased the HP Photsmart Plus B210 series. I followed there set up process, but everytime I power on the printer, It reads "0x61011beb There is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, refer to printer documentation." I have tried turning it off, unlplugging everything, and replugging in everything. I have tried plugging it into the wall instead of the power strip. Nothing helps, always the same messge. please help!

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  • Master
  • 412 Answers

Suggest you return it and buy Canon or Epson

Posted on May 28, 2017

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Anonymous

  • 152 Answers

SOURCE: HP Officejet 4355 All in One Cartridge Error

your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
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Posted on Mar 29, 2008

Anonymous

  • 2 Answers

SOURCE: Help!!!

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

Posted on Oct 05, 2008

Joed911

JDTec

  • 4338 Answers

SOURCE: Error 0xc18a0301

Error: 0xc18a0301 fix from HP tech support:

Let us perform some steps to isolate the issue and find a fix for it.
Please perform the following steps and let me know the message that will be displayed on the printer.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.

Screen says "support" R0631M

Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.

Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.


Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Is the error message still being displayed on the printer?


Print a self test page to check the functionality of the printer.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Posted on May 21, 2009

Buddy Mcsparrin

  • 1684 Answers

SOURCE: Ink System Failure: Errow:Oxc18a001 with a HP C7280

Hello,

Check our web site at: www.ccl-la.com/hp.htm We have a step by step guide to correct this problem. This error is caused by air in the ink feed tubes and the guide will help you do a purge on the lines.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Aug 19, 2009

Testimonial: "Thanks a million!!!!. Saved the day. Instructions were on point... Reply was timely. THANKS."

Ben Johnson

  • 685 Answers

SOURCE: My printer keeps saying "Ink

Have you tried these solutions?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3204785&tmp_track_link=ot_search

Posted on Jan 19, 2011

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Follow the steps on this HP link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02142131&cc=us&lc=en&dlc=en&product=4021935&tmp_track_link=ot_search

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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