Question about Brother MFC-290C Printer

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My MFC290C printer will not print in black. I changed the ink and it still won't print black. I changed the color of the type and it will print in colors, just not black. I ran the cleaning cylce twice, I unplugged the unit and tried again and it still won't print in black. Help!

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You need to call Brother at 1-877-brother and tell them your mfc is "missing black". They will tell you where to take it to get the print head replaced under Brothers' warranty. This is a VERY common problem and Brother will cover the cost to repair it.

Posted on Aug 10, 2011

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Posted on Jan 02, 2017

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  1. Open the Properties / Preferences window for the printer.

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    • Click 'Start' from the bottom left of the Windows screen, and 'Devices and Printers .'
    • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.

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    For Windows XP Home Edition

    • Click / Select 'Start' from the bottom left of the Windows screen, 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.'
    • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.


    For Windows XP Professional Edition

    • Click 'Start' from the bottom left of the Windows screen, and 'Printers and Faxes.'
    • Click your right mouse button on the listing for your printer, and then select 'Printing Preferences...' from the menu that appears.


    For Windows 2000/ Me/98 (if applicable)

    • Click / Select 'Start' from the bottom left of the Windows screen, and 'Settings,' then 'Printers.'
    • Click your right mouse button on the listing for your printer, and then select 'Properties' from the menu that appears.

  2. Click on the Main tab.

  3. Select 'Plain Paper' as the Media Type. If any other paper type is selected, color ink will be used to create black.

    win_main_plain_paper.jpg

    Note: The pigment black ink will only be used when printing on plain paper.

  4. De-Select the box for 'Grayscale Printing'.

    win_main_grayscale_print.jpg

    Note: If either 'Borderless Printing' or 'Duplex Printing' are enabled from the Page Setup tab, grayscale will be created using a combination of the color (dye) inks to prevent smearing.

  5. Click 'OK' to save the changes.

The printer will now only use the pigment black ink tank.

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