Question about Philips GoGear HDD1830 MP3 Player

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I tried to listen to some music on my rhapsody music player (mp3) and it keeps saying drm lisensce not available

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Trying to play my gigaware mp3 player 4 gb and it says drm license not available i need help

Posted on Sep 03, 2011

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It will play for about three days then it says DRM license not avaliable it has done this twice


If you don't have DRM license for your music, it's because you haven't synced your player with the program on your computer in a while.
DRM is on your music because you most likely use a subscription service such as Napster or Rhapsody for your music.
Just plug your player into your computer and sync your device for the DRM license to refresh.

Mar 12, 2011 | SanDisk Sansa Fuse MP3 Player

1 Answer

My sansa fuze will not play downloaded tracks it says drm license not available, i have active subscription with rhapsody and idk wtf


try to change it on itunes i forget how but google 'add drm liscence with itunes' im sure youll find if you cant just tell me at jkieffer743@gmail.com

Mar 01, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

I do not know how to download my music, the disc that was provided will not work, my computer says it has a virus...HELP


You can simply use drag and drop method to transfer music from your computer to your MP3 player. You can also use Windows media player 11 to transfer music. Here is a link:

www.microsoft.com/windows/windowsmedia/knowledgecenter/howto/mp11/sync.aspx
If the songs are DRM protected, please use Rhapsody to transfer them. You can refer to this link:

www.rhapsody.com/mac_faq
Hope this helps.

Feb 27, 2011 | Philips GoGear Ariaz MP3 Player

1 Answer

Everytrime I try to use the drag and drop method to manually import music, it says there has been a sync error, and the music isn't transfered. Help!


It seems that the songs are DRM protected. If the songs are DRM (Digital Rights Management) protected, please use Rhapsody to transfer them. You can refer to this link:
www.rhapsody.com/mac_faq

If they are not protected, then use Windows media player 11 to transfer music. Here is a link:
www.microsoft.com/windows/windowsmedia/knowledgecenter/howto/mp11/sync.aspx

Hope this helps.

Feb 09, 2011 | Philips GoGear Flash MP3 Player

3 Answers

Drm license not available when i was trying to listen to my mp3 it wont let me listen to any type of song.


You need to plug your mp3 into the computer you downloaded your music from to sync it up. Go to that website and if you dont get a pop up asking if you want to sync your device. You should do this at least once a week.

Jul 12, 2009 | Philips GoGear HDD1830 MP3 Player

2 Answers

Not playing songs/ transferring to MP3 player on Rhapsody.


You probably have to redownload the songs again. Forget about the pictures, this player is pretty buggy, it's not worth it.

Jan 08, 2009 | Insignia Sport MP3 Player

1 Answer

My husband got somemusic on my go gear mp3 player and it wont let me listen to it it says file format not supported and i dont know how to take them off or get more on!


The songs that you are playing are either in AAC (iTunes) format - which is not supported by the player - or they are DRM-encrypted. If you really do have an SA6045, the player can definitely handle DRM encrypted-WMA's. If you have a newer Philips - different model # - then the player may not support DRM-encrypted files. The best thing to do is to download songs (or convert songs from CD as the other helper suggested) that are in pure mp3 format. Examples of services that do this are Rhapsody's Mp3-only Subscription (other Rhapsody subscriptions are DRM-encrypted, which will not work); or Limewire (make sure the format you are downloading is mp3 and not something else).

-Tha Mp3 Doctor

Dec 31, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Music download


The songs that you are playing are either in AAC (iTunes) format - which is not supported by the player - or they are DRM-encrypted. If you really do have an SA6045, the player can definitely handle DRM encrypted-WMA's. If you have a newer Philips - different model # - then the player may not support DRM-encrypted files. The best thing to do is to download songs (or convert songs from CD as the other helper suggested) that are in pure mp3 format. Examples of services that do this are Rhapsody's Mp3-only Subscription (other Rhapsody subscriptions are DRM-encrypted, which will not work); or Limewire (make sure the format you are downloading is mp3 and not something else).

-Tha Mp3 Doctor

Dec 29, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Cant play songs off my playlist


AAAaaaahhhhhh...

You can thank Microsoft for creating Digital Rights Management.

Okay...I'm assuming this is an MP3 that you loaded using the Rhapsody-to-go or other music service that allows for subscription music.

What the MP3 player is telling you is that because you have subscription music and not purchased music, the DRM allows you to only play the song or songs 30-90 days after download. To continue to listen to the songs, you will need to open your Media Manager software (Best Buy Digital Music Service, Rhapsody, WMP11, Media Monkey, etc) connect your MP3 player to the PC, identify the MP3 player through the media manager and tell it to re-authorize your tracks. Once its finished you'll be able to play your songs for another 30-90 days. You will need to repeat this re-authorizing to continue to play the tracks.

Apr 20, 2008 | Insignia Kix MP3 Player

1 Answer

Files from Rhapsody Won't Play


Review: Sandisk Sansa e260 mp3 player - Personal Computer World go to this site and see if any of there downloads can help if not email them

Jan 24, 2008 | SanDisk Sansa e260 MP3 Player

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