Question about AT&T 993 Corded Phone
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Posted on Jan 02, 2017
SOURCE: AT T 984
I was told by an AT&T rep that the auto attendant can forward calls to another 984 phone to leave messages for that person. Your original OGM (out going message) on the designated Auto Attendant phone should state greeting and the names and the extensions. The caller presses the buttons for the person they want to reach and their call is forwarded to that extension. That extension, if unattended, will have an OGM telling the calling who they have reached and to leave a message. This feature can only transfer calls to other 984 phones only.
Posted on Feb 06, 2009
SOURCE: AT&T 993 Problem:
I have the same problem (phone shows no connection to power supply), and it occurs on two new 993 units I recently purchased. When I finally reached an AT&T rep I was told that they would not help me because my service is with Comcast, not AT&T! I was told to go back to the store where I bought them, a useless suggestion. Unfortnately, in this mode, my units cut out in mid conservations, rendering the units essentially useless.
Posted on Nov 21, 2009
SOURCE: Can not get the LCD
Press the enter. Next press the down button on the ring about 3 times until "Special Options" appears. Press enter again (important). Press the down of the ring about 4 times until "LCD backlight" appears. Press the left arrow of the ring to turn the LCD backlight on or the right arrow of the ring to turn it off. The "ring" I refer to is the ring of four buttons that surrond the enter button in the center.
PLEASE NOTE: You have to do the sequence in a short time as the function goes back to starting mode when it times out. So know where these buttons are so you can complete the process before it clears itself. IF after you do this and the display at the final step shows "ON" above the words "LCD Backlight" and the backlight is NOT on, the phone has a defect. Please note that I have the ATT945 which is the four line version so the counts of presses MAY be different on yours, so look for the words on the display rather than depending on the counting of presses. If you go beyond the right one, you can use the up arrow of the ring to go back. You have about 15 seconds to COMPLETE the cycle or the phone drops back to the idle state. One does NOT have time to read instructions from the book as you will never be fast enough to beat the timeout.
Posted on Apr 11, 2011
Hello there, the problem with your line is not from your phone. It is from your service provider. Contact the service provider to check their switch board operations this is where such problems emanate from. If it were to be the phone the problem will be present both ways and not only when the calls are going out. If you were to try a different handset i bet the problem will still be existent there so contact your network provider about this problem.
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Posted on Aug 10, 2011
Tips for a great answer:
During a call, press to adjust the listening volume.
While the telephone is not in use, press to adjust ringer volume.
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