Question about Hotpoint 21.7 cu. ft. Side-by-Side No-Frost Refrigerator with Dispenser CSX22GRBWW

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My Hotpoint No Frost CSX22BR side by side has recently stopped producing ice. It still dispenses water. The ice maker arm rotates to dump ice but there is no water coming into the ice maker. Is there a simple fix for this problem?

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6 Suggested Answers

Anonymous

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Posted on Jan 02, 2017

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catriver

Ron Marek

  • 878 Answers

SOURCE: Whirlpool refrigerator ED22TEXHW01 ice maker

Tammi, you first want to check to make sure the water inlet tube to the icemaker is not frozen shut. Next, get yourself a jumper wire about 4 inches long with the ends stripped exposing the wire on each end. Pull off the ice maker cover, it will pull right off. Now you are looking at the module. On the module, left side, you will see two test points marked V and L. Insert one end of the jumper wire into V and the other marked L. You are now sending 120 volts to the water valve and water should fill the ice maker providing the inlet tube is not frozen over. If it doesn't fill, you either have a bad water valve or module itself. Also check to see if the clips that hold the center gear on the module are not broken. Catriver..post back.

Posted on Mar 22, 2007

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Master_Tech

Gary Davd

  • 770 Answers

SOURCE: hotpoint refrigerator water dispenser not working, while ice maker, works slower

Check or replace the water filter

Posted on Jan 26, 2008

Richie_asg1

Richard Perkins

  • 1036 Answers

SOURCE: ice dispenser in door clogged up or frozen

I would contact Hotpoint direct for this one. It sounds like a design fault to me.

What I think may be going on is that the cubes are melting too much, then refreezing lower down.

Set your freezer to -18, and the fridge to +2 and see if that changes things any.

Check seals in that area. Where is the moisture coming from to generate the frosting? - Is the location high in humidity?

Posted on Jun 11, 2008

Anonymous

  • 2 Answers

SOURCE: Hotpoint CSX22GR water dispenser not working

Sounds like to me your filter needs replaced...how long ago have you changed them?

Posted on Aug 23, 2008

Anonymous

  • 102 Answers

SOURCE: water dispenser doesn't work on ge hotpoint freezer

Here recently I have run into 2 of these units that do this and have found that the dispenser line is frozen in the freezer door. The way to test this is to remove the kick plate under the doors (It is easiest to open both doors to do this) Disconnect the union in the water line leading to the door by pushing in on the waterline and pulling in on the end of the fitting. When the line is apart, close the doors and push in on the paddle as to fill a cup with water. If you get water out of the line under the door then your line in your door is frozen and you will either need to replace your door or let the unit thaw for 24 hours with the doors open. Cheaper to thaw. If no water comes out under the door when paddle is pressed then you will need to replace the water valve as long as you have 120 volts at the valve when actuated.

Posted on Apr 11, 2009

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1 Answer

Water is going into the ice tray but once it freezes the cubes dont come out when the assembly rotates. When it cycles again to get more water the water spills into the dispenser & eventually the tray


can b one or two things wrong here
(1) how sure are u that water is not just continuously flowing into tray (at low rate) ??? reason I ask is a leaky solenoid valve is a very common failure on ice makers
(2) is arm that rotates thru ice tray ,not obstructed by anything ? ive seen Frozen pizza's hold a swing arm down and not allow it to raise to shield the ice tray in a dumping cycle (im speaking of "hold" arm ! thin steel arm that raises up in a ice dump cycle )
(3) of course could be a defective ice maker as well ? theres lots of motors and gears and switches inside there that could malfunction and prevent it from working

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How do I get the ice maker to produce for the first time


Is the arm that gets pushed up by the ice cubes (in order to stop making ice when it is full) in the down position? it is able to be pushed up and locked so that the icemaker doesn't make at ice and may need to be pushed down.

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1 Answer

Ice machine not working


Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice maker not functioning or producing ice cubes
  1. Check connections
Check all hose connections to ensure that water is being transmitted through your appliance and there is no frost build up.
  1. Feeler arm
Double check to make sure your feeler arm is not stuck or that ice cubes are not blocking the feeler arm's motion to produce more ice.
  1. Ice maker heater
The heater may be stuck on. The heater comes on for 1-2 minutes to break cubes free from mold. If the heater stays on too long ,the ice maker will get hot and stop making ice. Carefully feel around the ice maker mold; if it is hot to the touch, the heater is on. This indicates that the ice maker is jammed, and it is better to replace ice maker than to try and repair it.
  1. Water inlet valve
The water valve supplying the ice maker is a key component of the ice-making system. When the ice maker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. When this part is not operating correctly, a repair/replacement part may be needed. Refrigerator Repair Help Troubleshooting and Parts

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1 Answer

How to make the ice maker work


Problems with Ice Maker/Water Dispenser
If you are not getting ice, make sure the water valve is open and the ice shutoff switch or arm is not in the "Off"
position. Inspect the ice ejector arm for blockage and remove any trapped ice with a plastic spoon. If you recently
emptied the ice container, remember that it takes your refrigerator up to 24 hours to produce ice.
Low water pressure is the major cause of problems with the water/ice door dispenser. Low water pressure can cause
inadequate water flow and small or hollow ice cubes. Check the water line for kinks that may interfere with water
flow and make sure the water valve is open. A dirty water filter can color the water and ice cubes, impede water
flow or cause water to have an off taste so remove, clean and replace it.
If water is leaking from the door dispenser, make sure the water glass remains under the spout until the water
shuts off completely. If you recently changed the water filter, air that was left in the line may cause water to
spurt from the dispenser. To flush the water line, let water run from the dispenser for approximately three minutes
or until you draw out 1.5 gallons of water. Try to find a container that will fit under the dispenser spout so you
do not have to start and stop to empty the container.

Have a nice day my friend : )

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1 Answer

The Ice maker in my mother in laws Hotpoint CTX21 refridgerator is no longer producing ice. I have water pressure in the water line going into the "valve" at the bottom rear of the fridge. And...


Replace the icemaker. It sounds to me as though the harvesting thermostat has gone bad and it would cost more to have a serviceman fix it than to just buy a new icemaker. This is a common problem that I've seen so many times !

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1 Answer

Ice maker is not making ice and water leaks from bottom.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Ice Maker
Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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2 Answers

Maytag MSD2754GR - Ice Maker quit working.


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

Aug 29, 2009 | Maytag MSD2456G Side by Side Refrigerator

2 Answers

Icemaker not producing ice


you need to troubleshoot the problem, if the wire arm that tells the ice maker to stop making ice when full is in the upright position the ice maker will not make ice. the problem has to be either the switch on this arm malfunction. but probably in MOST cases it is your electronic water valve which has gone out. this is located on the water supply line on the back of the fridge at the bottom probably behind some cardboard or plastic. it is the same kind of water valve as a dishwasher uses, if it malfunctions it will not deliver water to your tray, manually fill the tray and put the arm down, if the maker dispenses the ice out of the tray, chances are your electronic valve is broken.

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Amana ARB9058CS Bottom Freezer - tremendous frost build-up in freezer on left side near ice maker at top of drawer


  1. I am not expert but this exact same thing happened to me - same model of fridge. The line which brings water in is frozen. I don't know how to solve it permanently, but if you take out the two produce drawers you can see where the water comes through. Put a hair dryer blowing on it for a few minutes and it will get it going again.

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1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

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