Question about SMC Computers & Internet
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Posted on Jan 02, 2017
SOURCE: Wireless router problems
your computer is only connected to the signal coming from the router that's why it's saying connected but it seems that your router is not properly configured to provide internet access since your dns server is the same as your default gaetway. it could be that the your router is not in sync with the modem.
- if it's working before, tyr to power cycle everything by turning all the devices off then turn on the modem first, wait for all the lights on the modem to turn on then power on the router and the computer.
- if the router is for initial setup, kindly provide me you ISP, brand and model of the modem and how you connect the modem to the router and tell me if how you access the internet directly from the modem.
Posted on Jul 02, 2008
Finally I found the reset button - on this model it was not on the rear panel but on the bottom covered with label and without any sign. Then I was able to reconfigure the system.
Posted on Aug 24, 2008
Are you getting the ip address by DHCP? If everything is working on the router side, open the command prompt and try to ping , for example, www.google.com, if you do not get a response, then you are not getting out to the internet through the modem. Also, try resetting the modem. Some companies modems, such as Comcast, require you to resert the modem by unplugging the modem for 10-15 seconds, then powering it back on. This registers the MAC address for the new device. If this doesn't work, you may need to call the company and tell them what you need to do.
Posted on Aug 04, 2009
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