Question about HP Photosmart C6380 All-In-One InkJet Printer

2 Answers

Why is my black ink not printing

I installed color and black cartridges -two black cartridges brand new all of them and I can only print color

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2 Answers

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  • Master
  • 652 Answers

Hi Colleen,

Try this > open a document (from the computer) and select print from the menu,
- In the print screen window select 'properties' Or 'Preferences' or 'Properties'

- In the next window click 'maintenance'

- In the next window there will be many options to clean, align, nozzle check etc... , there click 'Ink cartridge settings'.

- A small windows opens, there select black only. See the image

- try printing, if it fails to print, just return the cartridge to the shop and get a genuine branded one. (dont forget to change the 'ink cartridge settings to normal to 'both black and color')


Hope this help, if you are not able to fix it still, then better come to chat here , thanks! Why is my black ink not printing - 10_22_2011_5_46_32_am.jpg

Posted on Oct 22, 2011

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  • HP Master
  • 12,061 Answers

I have already answered you before....

Posted on Oct 22, 2011

  • Colleen LeVoir Oct 22, 2011

    No not me Chris - I just posted this one - yours is the first solution found

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6ya6ya

6ya staff

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Posted on Jan 02, 2017

doctorsichro

  • 2 Answers

SOURCE: IP90 stopped printing black

I switched to composite black, then back to all black. After composite black printed out, then all black was ok. It was a software problem, not a hardware problem. Try this first! Mike from Burlingame

Posted on Feb 15, 2009

Anonymous

  • 1066 Answers

SOURCE: color ink cartridges empty, printer wont continue to print

select print black only from the print or page set-up.

Posted on Mar 30, 2009

Anonymous

  • 19 Answers

SOURCE: hp psc 750 won't print with new color ink cartridge

To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

Posted on Aug 24, 2009

bhadresh khatri

  • 191 Answers

SOURCE: lc61 black ink not printing

please just your have refling black cartriaged ? If yes
then again refling cartries black and add printer.
and you go printer page and select to B&W and ok select and
aply print.
other no result in black print then you parchase a new black only
cartries and use.

Posted on Sep 27, 2009

arjoy

arjoy ceniza

  • 95 Answers

SOURCE: Black ink cartridge is new but not printing

Was the code of the cartridge you put is correct? if not then replace it.if it is right, then check the nozzles, the printer heads and clean. some printer is equipped with cleaning tools software that might help you.

Posted on Jan 20, 2010

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  2. Lift the top cover to the open position until it locks securely into place.
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  5. Each color has its own correct position that is clearly labeled and color coded inside the printer. Keep the ink cartridge in an upright position when you insert it into slot. It will only fit in the correct direction. Press down on the ink cartridge until the hook snaps over it.
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