Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Radio on C6180 not working and printer won't print

Network self test shows "radio" -FAIL. printer will not print hp diagnostic tool fails on first test,i.e. CONNECTIVITY tri9ed to re-set the system on the printer but now set-up wizard cannot find router and am unable to key-in SSID or anything. It still photo copies fine but won't print on wireless or via USB.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 14 Answers

Try to unninstall the driver then put it again, it should work

Posted on Dec 08, 2011

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP C6280 will not print self test diagnostic


Do you have an Anti-Virus program installed on your PC? If so, can you try and disable it before you print.

for more help visit CBR Tech Solutions

Mar 13, 2013 | HP C6280 All-in-One Printer

1 Answer

I've been able to print from my laptop wireless to printer HP C6180. Only lately, printer was unable to get wireless signal. My other desktop could print wireless to HP C6180. I tried uninstall driver...


In this situation your wireless printer might require a power reset before you print each document. Though the printing activity will take place efficiently you will have to physically go and power the printer to enable it to print. This problem might require you to reload the firmware of the router and set the wireless printer to manual IP address in order to make it work seamlessly no matter how many documents you have to print.

Nov 30, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My print job won't print in color. even when I select "color" on the "options" menu of PowerPoint.


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 28, 2010 | HP Officejet 5610 Color All-in-One Printer

2 Answers

Will not print or copy


When you power up it should come up to "press enter to align cartridges" You need to have all inks installed,and clean the printhead
If any colors are missing it will fail the alignment. Once alignment is complete you should be OK.

Aug 03, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

C6180 failed alignment test, will not print color properly


All colors need to be present to pass alignment. Usually what I see is the yellow is empty. You can blot the print cartridge on a damp paper towel to verify the inks are working and this also cleans the head.

Jun 29, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

HP C6180 responds to print but puts out blank pages


All I had to do was clean the print head. Try these steps: Press setup, scroll down to tools. Select clean printer head. The printer will run a clean cycle and then print out a diagnostic test page.

Jun 17, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Lexmark x5495 all in one.paper does not come out when printing


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridge. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please begin by disconnecting the power supply from the wall (not the back of the printer) for at least "30 seconds." Then plug the printer back in.

Next, try this printer self-test by following the steps given below:

1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

May 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My hp desktop will not operate. It reports a message that I have a paper Jam. I have checked the printer as advised and there is no paper inside. I have also conducted all recommended shut down and...


You need to clean NVRAM on Lexmark X5470 printer. Please follow the steps given below to clear NVRAM on Lexmark X5470 printer:

1. Turn the printer off.
2. Hold down "#5" button and turn the printer back on.
3. Keep holding "#5" button for about 5-10 seconds.
4. Press "Menu" button once.
5. Press the right arrow until display shows "Tools."
6. Press "Check" button once.
7. Press the "Right" arrow button again until display shows "Maintenance."
8. Press "Check" button again.
9. Press the "Right" arrow button again until display shows "Manufacturing."
10. Press "Check" button again.
11. Press "Right" arrow until display shows "Clean NVRAM."
12. Press "Check" button to clear nvram.

Next, try this printer self-test by following the steps given below:

1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.

The self-test should at least print out a set of either a solid black or solid color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, please try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only a color cartridge installed (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed). If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues - we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

May 02, 2009 | Lexmark X5470 All-In-One InkJet Printer

Not finding what you are looking for?
HP Photosmart C6180 All-In-One InkJet Printer Logo

184 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Clive
Clive

Level 3 Expert

4345 Answers

Ekse

Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...