Question about Philips GOGEAR SA6045 MP3 Player
I have had a Philips 4Gb Go Gear player for about 3 months. It's been working great until about 4 days ago. I try to turn on my player and it stays on the Go Gear screen for about 10 seconds than shows a white screen that says File System Error and then shuts off. When I plug it into the computer it charges, and my computer makes a noise like it recognized it,but my computer will not recognize it. Please Help, I'm only 12 and I spent all of my money on this player! It's driving me nuts!
Ok, so what you need to do is plug your player into the computer. Then, in the go to my computer in your start area.
In your computer folder, you should have a removable disk (D:), this is your player.
Right click on the tab and go to Format, click on quick format and then start.
The next window that should pop up will say that it will may erase all the files on the device. That is ok. It will erase all the music you had on there, but that is easy enough to load back on.
Wait for it to finish, unplugg it, turn it on, and you should be good. All you have to do now is reload the music!
I had to figure this out for myself just a few minutes ago because I was having this same problem. Good Luck!
Posted on Oct 30, 2008
I have been looking for a fix for 8 months. Have tried every fix suggested. Still cannot repair or update firmware. Philips has been no help whatsoever.
Warranty issued with device, useless.
My personal solution is to never purchase another Philips product.
Posted on Nov 15, 2008
If your computer is not recognizing the device and you DON'T have the software on your computer, you need to go to the philips.com - click on "Customer products" - then "product support" - then find your device and download all the software for it (Device/Filmware Manager especially)
Once you have all the software on your computer- open it and plug your device back into the computer while holding down the "back" button the entire time until the computer recognizes it. It should start repairing your device automatically. It WILL delete everything on your Mp3 player.
I had this problem because I got a new computer and forgot to put the philips gogear software on it. If you don't have the correct software on your computer, you WILL have problems.
Posted on Jan 09, 2009
Ok, so i figured out the BEST WAY TO SOLVE THIS PROBLEM!!!
Connect your player to your PC, and go to my computer.
Find where the player is connected (e.g REMOVABLE DISK E:)
Right Click it, and click FORMAT
This will erase all of your files, but WILL MAKE YOUR PLAYER WORK AGAIN!!!!
Posted on Apr 15, 2009
Plug usb cable, push (10 sec) reset button (left) and wait. Later, GoGear was turn on, in transfer mode, wait.
The Phillips Device Manager must be opened. Eject mp4 on my computer, release the usb cable.
Press button "+" , plug usb cable and wait the Device Manager.
Just Fix in Device Manager.
No NOT format the device. NOT forget eject before unpluged usb cable.
Sorry for my english.
Posted on Nov 11, 2010
Ok, here's another piece of the puzzle.
I just tried connecting my GoGear to my wife's XP netbook and it came up just as sweet as you please.
It appears the issue may be with Microsoft VISTA. (What a shock, huh?)
Try connecting to an XP machine and you may be able to resurrect your dead unit.
Since I went and bought myself an iPod in the interim, I'm giving the GoGear to the wife. And she's ever so grateful. <wink>
Posted on Mar 11, 2009
I have the problem that my system says the device is working properly, Philips Device Manager doesn't see it connected, no device listed in my Computer bu tin device manager (system) it sees it. Without being able to access it in any way, I cant do anything. I am so P'd off with this product. I am technically able, but nothing I do can get this **** working. Why doesn't Philips respond to emails about support? I am sick of companies not backing up their product. I have had this problem since I purchased it. One day computer recognizes it, next time, it doesn't. I have had the MP3 plugged into the system for 2 weeks, praying it will fix itself at this point. It is a piece of ****!!!!!
Posted on Jun 29, 2009
Note: if the player still recognized as removable: disk but cannot access the drive. if the player doesnt recognized by the computer,the solution stated wont work ok..
Solution:go to disk management under windows XP, wait until the utility recognize ur drive, in the event it did show up right click on the drive and format (FAT) it will take a little long just wait and Kaboom ur player has been resurrected..
thank you hope it helps.
(based on my personal experience....)
Posted on Jun 30, 2011
I had same error and fixed it.
On Philips GoGear Ariaz was an error : File system error.
When I connected it to my PC (windows 7, 10), it was not recognized correctly. Device manager saw MTP device, but could not find correct driver.
Connected device to PC, where was installed Ubuntu (in my case Linux Mint 17). On PC: menu -> USB stick formatter -> format as Fat32.
After formatting, device will be recognized on Windows and will work again.
Posted on Dec 24, 2015
I loose all my data , but my mp4 player works! try formating its works! ( perdon por mi ingles , y gracias infinitas)
Posted on Feb 12, 2012
Meu sa3245 não funciona aparece mensagem " file sistem error, preciso de ajuda urgente.
Posted on Aug 19, 2011
Format it using windows xp. file system FAT32.
never format you device using vista. It works....
Posted on Jan 20, 2010
Thanks Stephie it worked for me too. Mine was removable disk drive (f:). Had to reload all the music but it is way better than having to buy a new player!! And saves me from my 13yr old daughter's complaining! lol
Posted on Mar 10, 2009
Open in explorer, format (3.6gig). remove from computer. worked great
Posted on Dec 27, 2008
Esque no funciona mi mp4 marca error mandenme el controlador para componerlo
Posted on Apr 17, 2009
Stephie14's solution worked for my player, but my computer is brand new with more then one disk drive, the one that worked for me was removable disk drive(G):, all the music is gone but, it works now.Thanks.
Posted on Jan 09, 2009
File system error
Posted on Sep 14, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 17, 2011 | Philips GoGear ViBE Digital Media Player
Nov 15, 2010 | Philips GoGear Ariaz MP3 Player
Oct 09, 2009 | Philips Audio Players & Recorders
May 13, 2009 | Philips GOGEAR SA6045 MP3 Player
Mar 11, 2009 | Philips GOGEAR SA6045 MP3 Player
Feb 16, 2009 | Philips Sport Personal CD/MP3 Player
Feb 05, 2009 | Philips GOGEAR SA6045 MP3 Player
Dec 12, 2008 | Philips GoGear HDD1830 MP3 Player
Oct 09, 2008 | Philips GoGear Flash MP3 Player
18,936 people viewed this question
Usually answered in minutes!