Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

Open Question

Kenmore 596.76533500 - control panel locked?

Two months ago we had to replace the evap fan on our unit and it has been working well ever since.
A few days ago the temperature alarm sounded and when I tried to turn it off I discovered that the control panel appears locked - none of the controls can be changed. It does show that the temperature displays for the refrigerator and freezer change if we open and close the doors, but I cannot change the numbers by pressing on the control panel.
The temperature display indicates that the freezer is operating at 4 degrees and everything is frozen, however, I have noticed that there isn't any visible cold air flowing out of the freezer when I open the door - and this is new. I also feel like the freezer is operating more quiet than normal.
I unplugged the unit for 6 minutes and plugged it back in to see if it would reset, however, the control panel is still not working.
Since we just paid 400.00 to replace the eval fan I would like to try to fix it on my own, any suggestions?
Many thanks,

Posted by on


2 Suggested Answers


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017



  • 1 Answer

SOURCE: Kenmore Elite refrigerator Model 596.76533500 temperature control panel locked?

I have this problem also my control panel is not working. It has an Er If on the panel.

Posted on Oct 13, 2008


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Kenmore 106.54584400 fridge warm, air baffle No open in normal ops. in test mode opens and closes but evap fan does not run. fan motor runs during normal ops. thermistors good in test mode.

I would meter test the evap fan it may have gone out cuz if it was ur defrost timer or cold control you would have no motor condenser fan working either? and no cold control damper working in test mode?
is the fan impeeded or just not moving?






May 21, 2015 | Kenmore Refrigerators

1 Answer

My old Kenmore window unit has all of a sudden stopped working. Was working fine then just stopped coming on. The wall outlet checks out fine. Is there a re-set on the unit? What else can I check?

Hello, if the unit is receiving power check the capacitor, this is a round or oval can located inside the control panel of the Ac, it controls the fan and compressor operation.

May 23, 2012 | Kenmore Heating & Cooling

1 Answer

I own a kenmore elite front loader and it has quit working. When I set it 2 wash it only beeps and flashes dl and f. I had a technician look at it over 6 months ago and he said I needed to replace the...

Possible causes:

Door lock mechanism is broken or removed from door.
Door switch/lock unit failure.
1. Check door switch/lock unit.
2. Check the wire harness connections of the door switch/lock unit to the Central Control Unit (CCU).

Try these sites for spares:

May 24, 2010 | Kenmore 44102 Front Load Washer

1 Answer

Kenmore 253.4450960 keeps flashing E F at panel on fridge side; also alot of ice build-up in freezer.

Shut down your refrigerator and unplug it for a few minutes - plug it back in and turn back on to see if it resets your control board - if problem persists you may have to get it serviced and have them check the control board, evap fan and defrost timer. there should be no frost build up in your freezer, if your unit is a frost free, auto defrost, it should go through a defrost cycle. maybe your evap fan is plugged up with ice buildup or if your evap fan is working properly, a control board issue.

Aug 17, 2009 | Kenmore Refrigerators

2 Answers

Kenmore Elite refrigerator Model 596.76533500 temperature control panel locked?

I have this problem also my control panel is not working. It has an Er If on the panel.

Oct 08, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

2 Answers

Warm refrigerator/freezer

very good chance it is the same problem or possibly a leak of refrigerant due to joint failing where compressor is joined to pipework

Jun 05, 2008 | Kenmore 18.3 cu. ft. Top Freezer...

1 Answer

JCD2295HES side by side not working correctly

yes that does sound like a bad evap fan motor then unable to circulate air aorund and off hte evap thus building up can pull the wire leads of the fan motor and ck for 110v. to confirm that you are indeed getting power to the motor.

Mar 05, 2008 | Jenn-Air JCD2295HES Side by Side...

5 Answers

Kenmore elite he 4t washer

I have the he4t and everytime I wash I get an f02 error. The washer wont drain and spin unless you cancel and restart the washer. What can I do to fix this?

Feb 16, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore 253547

Heyy!!! A evap fan motor works in conjuction with compressor and condenser fan. If you purchased the unit new, then it should have a electrical schematic, post this, or you can interpret sketch, it will show you the details on what controls it. You can also sniff this motor and check it is burnt out. And by pass the leads to motor and check if it operates properly, replace if bad. Post your results if you want further help....Regards fmauka

Sep 18, 2007 | Kenmore 51562 / 51564 / 51569

6 Answers

Refrigerator won't cool

We bought a Kenmore Elite Trio 596.76533500 from Sears in 2006. A few months passed and the Elite broke down. The tech person came out and found that the AC Evaporative Fan was inoperable. It was replaced (part #67003917). A few months later the same thing happened. But before they came out, I spoke to the tech person on the phone who seemed very familiar with the fan. He said that they've had numerous problems with that fan model and would bring out an older-type one that had fewer sensors and that was less prone to failure. The "motor evap" part #2214986 (Whirlpool compatible) was put in and everything has been working since... Hope this helps...

Dec 01, 2006 | Kenmore 73502 / 73504 / 73509 Bottom...

Not finding what you are looking for?
Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator Logo

Related Topics:

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts


Level 2 Expert

61 Answers


Level 2 Expert

128 Answers

John Tripp
John Tripp

Level 3 Expert

4656 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides