Question about HP Photosmart C6380 All-In-One InkJet Printer
This printer does not have a front keypad, i have an error 0xc19a007. keeps saying turn printer off and on
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Posted on Jan 02, 2017
The ink failure error is caused by air in the ink feed tubes in your printer. This happens when the ink in your cartridge runs out and the printer sucks up air instead of ink. We have a step by step repair solution for this error posted on our web site at: www.ccl-la.com click on the printer repair pages and follow the links to your printer series.
I hope this helps, If so pleae rate our solution.
Posted on Nov 21, 2009
I have done some searching on your problem. It seems like there is some kind of a Microsoft problem with your machine. You should try uninstalling your software and then upgrading the following:
After you have upgraded these components as far as possible, try installing the software again.
HP has several documented install errors but I cant find one that matches your description:
Please attach a screenshot of your error message. If you cant attach a screenshot then please do your best to retype all of the information in the error message.
Posted on Mar 07, 2010
Turn off the machine, unplug the power cord from the back of the machine, remove the ink cartridges (lift the lid up at the base of the control panel), wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime the ink lines to clear the error. You can find instructions for this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.
Posted on Mar 15, 2010
Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers produced by HP around this time.
Posted on Oct 03, 2010
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