Question about Samsung SMH9151 Microwave Oven

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SE or 5E display on Samsung Model number SMH8165ST

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This microwave is a piece of garbage and Samsung are a bunch of idiots. I have a solution but first I will vent. One day after my warranty ran out, I started getting this SE error. They referred me to an authorized repairman, who said it would be $200 just to come and look at it! Thats for a microwave that sold for slightly more than that new! Samsung refuses to offer any do it yourself help. Some guy who works on microwaves told me to order a new control panel. part DE94-01806C It was about 36 dollars and took about 10 minutes to install. If you want to save a little, for 24 dollars you can just replace the membrane. That requires removing the existing membrane with a hair dryer and then carefully applying the new one. Seemed like too much trouble so I went with the control panel.

Posted on May 18, 2012

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6ya6ya

6ya staff

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SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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MicrowaveSvc

William Miller

  • 9179 Answers

SOURCE: the display panel readout has a 5E or possibly a

SE error means you have a shorted membrane keypad.

You have a shorting membrane keypad. If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and of course one should never leave a microwave unattended while cooking.

We would need the model number in order to provide you with free assistance.

It will be one of these:

SMH9151B
SMH9151B/XAA
SMH9151B/XAC
SMH9151BE
SMH9151BE/XAA
SMH9151S
SMH9151S/XAA
SMH9151ST
SMH9151ST/XAA
SMH9151ST/XAC
SMH9151STE
SMH9151STE/XAA
SMH9151W
SMH9151W/XAA
SMH9151W/XAC

It is usually found on a tag located inside the cooking cavity or around the door frame or controller frame.

Since FixYa is still not notifying us when you respond to clarification requests, you will have to post a new help request with your model number and symptoms / questions, or you may contact us here for this free assistance.

In some cases, it is a simple do it yourself repair.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 18, 2011

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34374fd.jpg

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If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs

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