Question about HP Deskjet D2360 InkJet Printer

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Cartridge is not moving back and forth in the hp deskjet d2360

Its about 4 years old.the ink is full in the cartridge.the power button is on. yellow color light is flashing on the printer.In the software(PRINTER AND FAXES), it shows ONLINE,0 DOCUMENTS,READY,but while clicking the print options, there is no error messages,warning messages. it shows printing status' the document is printing'. but the ink cartridge is not moving back and forth inside the printer.it does not catch the paper.no movement in the printer. please tell me the solutions,how to solve the problem?

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5 Suggested Answers

headstrong

Pedro

  • 233 Answers

SOURCE: Printer Setup & Support Call 1-(805) 225-6690 For Help We are 24 Hour Available Call Now For Help..

Click here and select your windows version to download driver

thanks for rating!

Posted on Jan 16, 2008

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Anonymous

  • 137 Answers

SOURCE: printer hp deskjet D2360 installer

You do not mention which operating system, but you can download drivers for XP, Vista, Windows 2K, Mac and Linux from HP's website here.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Posted on Aug 19, 2008

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Anonymous

  • 73 Answers

SOURCE: HP 6940 color cartridge light will not stop blinking

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hi,
I might have an idea why this is happening....The print cartridges might need cleaning...
Follow the steps below to do this....


Step one: Remove the black, photo print cartridge, or the gray photo print cartridge

NOTE:
The black, photo print cartridge, or the gray photo print cartridge is in the right side of the carriage. -Lower the cover of the product.
-If the print cartridge status light flashes, proceed to Step two: Replace the print cartridge.
If the print cartridge status light is off, proceed to Step three: Manually clean the print cartridge.
Step two: Replace the black, photo print cartridge, or the gray photo print cartridge and remove the tri-color print cartridge
- Remove plastic tape from new ink carttridge CAUTION:
Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper electrical contacts.



NOTE:
The tri-color print cartridge is in the left side of the carriage.
-Lower the cover of the product. -If the print cartridge status light stops flashing, proceed to Step three: Manually clean the print cartridge.
If the print cartridge status light still flashes, replace the tri-color print cartridge. If the issue continues, service the product.


Step three: Manually clean the print cartridge
1. Gather the following items to clean the print cartridge and carriage:
o Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
o Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
o Sheets of paper or a paper towel to rest the cartridges on during cleaning.
2. Open the product cover, and wait until the carriage stops moving.
3. Remove the print cartridge, and place it on a piece of paper with the nozzle plate facing up.

NOTE:
Clean the contacts quickly so that the print cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
4. Unplug the product.
5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
6. Clean the print cartridge contacts. Do not touch the nozzles.
7. Clean the contacts in the carriage, inside the product.8. Either let the print cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
9. Reinstall the print cartridge.
10. Plug the product back in.
11. Close the product cover.


Good Luck!
If there is anything more I can do for you please let me know if not and the problem is solved please rate it, Thanks, JCE

Posted on Apr 14, 2009

Anonymous

  • 11 Answers

SOURCE: printer hp deskjet D2360 installer

download the driver in hp website or copy the link bellow to the browser, select your operating system and download the driver..


http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=1101015&lang=en&cc=us&prodTypeId=18972&prodSeriesId=1101113&taskId=135


Posted on May 01, 2009

Anonymous

  • 191 Answers

SOURCE: HP Deskjet D2360, blinking green light,

Hi,

Click Here
and follow the instructions to resolve this issue.

Posted on May 25, 2009

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Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

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2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.

3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.

4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.

5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
.
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7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8.

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9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).

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