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Ummn - something in your Q. seems not right. The milk is not heated directly - its only heated by the steam as it passes by (and picks up) by the milk using a venturi effect - same as a spray bottle attached to a garden hose. You say you have froth - but you can only get that if you have steam... (it does not just blow air thru to create bubbles). So froth = steam & steam = heat... so milk must be hot.
Suggest you check manual for the 'heat' settings for your expresso as this may have been changed. While this is adjustable, the milk is not.
Also always heat your cups before using them - the silver cup 'holder' at the top does a reasonable job but boiling water does far better.
For milk frothing issues, soak the milk jug cover in hot water and rinse
several times. If it has a froth control that can be removed by sliding
in the direction of travel towards the edge whilst jiggling it gently
up and down. Clean off the little o-ring with a toothpick, be gentle.
The control should easily slide and click back in place when done.
Froth still no good? Examine the milk coupling to ensure the o-rings are
in the right spot and are pliable and undamaged. There should be an
o-ring (usually green) on the top spigot, a (black) o-ring at the front
of the bottom spigot and a (red) oring at the rear. The groove halfway
along the spigot should be clear. Now with the toothpick and a hot moist
cloth clean all the crud from the milk coupling, especially inside the
smaller spigot. Check the tiny hole at the back of the larger spigot is
Check the flow from the hot water spout is good. If not, there are
internal issues, try descaling. If it is, test the frothing jug, if it
is still weak either the jug cover or the milk coupling needs to be
replaced. Get them to try a known good test jug at your local coffee
service center to find out which, most will be happy to do this at the
Hi. Have you removed the white wheel and tried to clean it? Check the O-rings on the frothing part for damages.
Sometimes cleaning it hasnt helped at all, The solution for it that might sound crazy =) that fixed it for me at that time was to block the 2 holes with you fingers(be carefull its hot) where the milk comes out from when you make coffee, you get a little backpressure in the milk circuit when doing it. Try 2 or more times. It helpt me.
they make one that has the option of frothing milk hot or cold. Blue light is cold. Red light is hot. The red light will always heat the milk. To get to the blue light, you need to hit the button twice.( First will go to red)
You did not state anything about descaling, but every now and then, I also add water and descaler to the milk container and use the "Frothing" program to run through the water and descaling-solution (double-click the Cappuchino button).
I have also noticed that the first cup (and sometimes even the second) will produce less milk, and not as well frothed milk as later cups. My theory is that the machine is warmer when producing later cups.
If possible, you could try to run two-three frothings of plain water through before switching to milk. I realize this is inconvenient, but it could be worth testing this to see if it helps. We luckily have two milk containers and keep one filled with water just for the purpose of heating up (or whatever we do :) the frothing system before serving the first cappuchino.
First, check to see if it will pump out steam without a ton of water. If it doesn't, don't use it.
Now, skim milk is terrible for it, the bubbles are too dry and
flavorless. Use 2% milk or half-and-half. It should be cold (very
cold). I put mine in the freezer in a steel frothing container for 5-10
minutes before use. Just barely submerge the wand (about .25") and turn
on the pressure. It should sound like tearing paper (not like blowing
bubbles through a straw). Do this until volume increases to around
double (if you have a frothing thermometer, it should be around 100
degrees F). Now submerge the wand farther and tilt the cup to create
swirling (this is called stretching & sweetens the milk). This
should be done until the temperature is around 140-160 degrees F. Done.
If your machine is no good for steam, there's another way: Put milk
into a steel cooking pot (I use a saucier for large groups) and put it
in the freezer. When very cold (ice forming) put on stove. Whisk
briskly while heating up on medium-high. It will create fine foam &
stretch the milk at the same time. The bubbles will start big, but
become finer as time goes by. I test by stocking my finger in &
going until it feels nearly scalding & remove from heat. Just use a
ladle for he milk & a spoon for the foam.
I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!
I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.
Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.
The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.
So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.
per il milk island asciugare bene la valvolina e tutti i fori del blocco di plastica che fa da montalatte devono essere perfettamente asciutti dare dei colpetti alla valvola per fare uscire eventuale acqua all interno.
I tried cleaning the thing throughout, and drying it on paper towels, but still no froth. Luckily, I bought the machine from a reputable dealer with superb integrity. He fixed the problem for me by returning the milk island and getting me a new one. It works perfectly now.