Question about HP PSC 2355 All-In-One InkJet Printer
Printer had been disconnected for approx 1 week during room decoration.When the computer and printer were reconnected it would not work at all the printer screen has froze on the hp logo and there is no response to any ammount of button pushing it can only be switched off by the mains switch
Ok i had the same problem, and i think this was the ink rejection issue.
i used the instructions from the Hewlett-Packard help page to solve this problem.
this is a temporary fix, because now my printer wil periodically display an error message if it is left idleing or is printing, scanning. i installed the patch and i will wait to see how this helps.
P.S. most of the hardware errors have stopped.
Posted on Apr 18, 2009
Hi wenham -
let's see if we can get you to a couple HP support docs that may help...
here's one to start with (printer won't even turn on):
and here's a general help page for your model:
hope this helps!
Posted on Nov 04, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Jan 19, 2018 | Furniture
A quick fix for most communication errors can be
achieved by resetting the printer and/or rebooting the PC. Simply disconnect
the printer from your computer. Reboot your pc. Unplug and re-plug the printer
into the power source to reset it. When the printer turns on, reconnect it to
your computer. Then try to print again once the computer fully recognizes the
If that doesn't help, try the steps below:
1. Disconnect the printer from your computer.
2. Re-brick your printer.
Pull out the power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds.
2. On your computer, go to Control Panel > Printers
3. Delete the Lexmark print object.
4. Reboot your pc.
5. When your pc turns on, reconnect the printer.
6. Wait until your pc fully recognizes the USB
connection. To check, go to Control Panel > Printers and Faxes. If you see a
new Lexmark print object in the list, then try to print a document again to
verify that the problem is fixed.
You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/gKXn7F. Select your operating system, download and execute the file.
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