Question about DISH Network 625 Duo DVR Receiver (Remanufactured)
Always getting error code 004. I have unplugged the DVR. I have reset the DVR. I have manually set the signal. Still getting error code 004
Hi there, Tim!
It's possible the dish may need to be repointed. Try running a check switch test. Go to Menu > System Setup (6) > Installation (1) > Point Dish (1) > Check Switch > Test. This will provide more info on the satellite signal.
If you have run that test and the problem continues I would need to see about getting a tech out. If so, you can send me an email at firstname.lastname@example.org for further assistance!
DISH Social Media Representative
Posted on Mar 31, 2012
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Posted on Jan 02, 2017
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Hi, this is Mary with Dish Network Customer Service. It sounds like you are experiencing a power issue with your Dish network VIP622 DVR. You can try resetting the Receiver box by unplugging it for 10 seconds (if it is plugged into a surge protector, for the purpose of troubleshooting, plug directly into a wall outlet). Wait for receiver to reacquire satellite signal. If you are still having an issue, you will need to contact Dish Network because the receiver box will probably need to be replaced. I hope this information helps you.
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