Question about Sony UP980 Thermal Printer
I checked to see if the thermal film was level...I used another roll of film...Also tried it on an other C-Arm in surgery..Thinking that it may be the video board which feeding the Sony...Still doing the same thing
Posted by Anonymous on
This can be caused by several things. The first is the door has been hit so it not aligning properly, second is that he platen roller could be worn and the third is that the spring that holds down tension on the head is sprung. 90% of the time its the door damaged because they hang out of the c-arms and people strike them against objects. I have been working on Sony medical products since 1993
Posted on Aug 08, 2014
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Posted on Jan 02, 2017
I had the exact same issue with mine! I didn't manage to fix it, but I know exactly what the issue is. If you open the printer, you'll find a black rectangular box above where the film fits inside the printer. This black box is connected to the board above it, and is supposed to press down against the film, and then against the paper for it to print properly. There is a little bar above the rectangular box, and there should be two plastic pieces on both ends of this bar. The bar is also connected to the gears, and when the gears move the bar, the two plastic pieces coming off of the bar push the black box down. When I looked at mine, only one of the plastic pieces was doing its job; the other one was broken, and was sliding on the bar. Tried some super glue, wouldn't work. I suggest tossing it out like I did, unless it's still under warranty or you want to try fixing the plastic piece so the printer head gets pressed down all the way.
Posted on Jun 22, 2009
They are thinking the cartridges are dirty or the heads. I am thinking it is a setting for the printer or an actual glitch in the printing program. If you have successfully printed on this printer before, then very carefully go through the settings, looking for print margins settings specifically. This sounds simple but you might want to make sure your paper trays are adjusted correctly.
Posted on Jun 27, 2009
One of the pins is bent. Its not closing completely so when it prints the heads are not touching the media evenly causing this effect. We have four of these printers and have seen this before. You need to take some pliers and straighten the bent pin in the door to match the one on the opposite side. These pins are located near the top edges of the printer door.
Posted on Nov 15, 2011
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