Question about LG LFX25971ST Bottom Freezer French Door Refrigerator

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Everything in and outside our fridge is getting a black soot on it?

Not sure if I have the correct model number, but this looks like the fridge. I noticed on plastic items: iced tea pitcher, white tupperwares that they all had black stuff on it. When I wipe down the inside of the fridge the papertowel has black on it. Even items outside the fridge in my kitchen have the black soot type stuff.

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  • LG Master
  • 85,222 Answers

This sounds dangerous, I suggest you hire a pro to look into this.

Posted on Nov 21, 2017

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3 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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Anonymous

  • 14 Answers

SOURCE: Freezer not cold

If Tried to lower temp and still not working it could be your thermostat. i had mine checked and it a wire to my thermostat was cut.

Posted on May 08, 2009

Sea Breeze

John Tripp

  • 4656 Answers

SOURCE: Fridge not getting cold freezer working correctly in LG LRFC22750

We need to find the reason for the restriction of cold air from your freezer making its way to top of the fresh food section. Because cold air is heavier than warm air you will get these symptoms for several different reasons. If you do not already have Adobe Reader you can get a free download here=> Adobe Reader X (10.1.1) Just uncheck the box if you do not want a Google Chrome download. Click here for a=> LRFC22750 Service Manual Then Click Here=> LRFC22750 Parts Manual The components listed in the parts manual begins with a photo page and part location numbers. You will need to scroll down from page 1 to page 7 below this photo page that begins with the location numbers and to the right the model number has three columns each different part number follows below in each column.

I want you to look for any signs of frost build up on the rear wall of your freeze. If yes the symptons are listed below as the most likely reasons that will cause this to happen

SERVICE DIAGNOSIS CHART

for your model can be also found on page's 13 and 14 of your models Service Manual
Possible Causes
Symptoms: Frost or ice on evaporator.

1. Defrost thermostat faulty->Check defrost thermostat. Replace if failed.

2. Evaporator fan faulty ->Check fan motor. Replace if failed.

3. Defrost control faulty ->Check control and replace if failed.

4. Defrost heater remains open -> Check defrost heater continuity. Replace if failed.

5. Open wire or connector -> Check wiring and connections. Repair as necessary.

6. Refrigerant shortage or restriction -> This will look very different than a totally frosted over evaporator. As Freon slowly is lost the evaporator may appear to have ice on half of evaporator as the leak becomes worse the ice melts and cooling is affected more until there is no cooling. Click here for what that looks like=> Lack of Freon
Understanding the way LG uses part numbers is tricky at times so ask if you need help with part numbers or questions about Controls that are likely the reason for the symptoms you mentioned in your post. Ask if you need I will be here to answer any questions you may have, rate if helpful and please ask if you need more answers, Thanks John Tripp/ AKA Sea Breeze

Posted on Nov 11, 2011

Testimonial: "John is very helpful and explains things in a easy to understand way. He gave me a link to the service manual which I really needed. Thank you again John. Kevin"

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