Question about HP Photosmart C6380 All-In-One InkJet Printer

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Black ink splattered all over inside of Photosmart c6380 printer

Globs of ink on printhead and throughout inside of printer as well as splattered throughout inside of printer

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Larry S

  • 184 Answers

SOURCE: Problem for HP Photosmart C6380 All-In-One InkJet

It's probably telling you it is out of ink.
The ink system can fail if the cartridges in the product are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented.

Here's the HP page that details the solutions for this problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

Posted on Oct 26, 2009

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Ben Johnson

  • 685 Answers

SOURCE: Ink System Failure Oxc19a0023

Give this a try.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3560280

Posted on Feb 12, 2010

Ben Johnson

  • 685 Answers

SOURCE: HP Photosmart C6380 Ink system failure 0xc19a0023

Try this...

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&product=3560280&docname=c01458034

Posted on Feb 12, 2010

Michel Smith

  • 1218 Answers

SOURCE: photo black ink runs out b4 black on HP Photosmart C6380 printer

Black printer ink in HP Photosmart may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

http://www.fixya.com/support/t6003496-black_ink

Posted on Oct 13, 2010

Jyoti J

  • 73 Answers

SOURCE: My Photosmart C6380 printer display

Hi There,

Please follow the below link :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280&tmp_track_link=ot_search#N48


Hope this resolves your issue

Thanks
Enjoy and Cheers !!!!

Please take time to vote for me if this solution resolves your issue..

Posted on Nov 01, 2010

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1 Answer

I bought a new hp photosmart C6380 printer in an auction, and then found that some parts are missing. The main one being the printhead, which is proving difficult to locate in NZ. Also the power cable...


You can buy a power supply off Ebay for about $20. A printhead you can find on Alibaba for around $100, maybe more with shipping (it's either from Hong Kong or China, nothing in NZ). You could probably find a computer supplier that will try and get it for you in NZ, but you will get it far more expensive from them.

Nov 29, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

My Photosmart C6380 printer display says "ink system failure 0xc19a0023 Please turn printer off then on" . I have done that, manually cleaned the printhead contacts, unplugged it overnight, etc.,...


Hi There,

Please follow the below link :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280&tmp_track_link=ot_search#N48


Hope this resolves your issue

Thanks
Enjoy and Cheers !!!!

Please take time to vote for me if this solution resolves your issue..

Nov 01, 2010 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

Photo black ink runs out b4 black on HP Photosmart C6380 printer


The black ink cartridge is larger than the photo black cartridge and black is used in photos to make the darker colors. Black text takes much less ink per page.

Jul 17, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Printhead Error


CN642A - Printhead Unit

This product is compatible with :

Hewlett-Packard OfficeJet 6000
Hewlett-Packard PhotoSmart B8550
Hewlett-Packard PhotoSmart B8553
Hewlett-Packard PhotoSmart C5380
Hewlett-Packard PhotoSmart C6380
Hewlett-Packard PhotoSmart D5460
Hewlett-Packard PhotoSmart Premium Fax
Hewlett-Packard PhotoSmart Premium Fax C309 Series

Mar 19, 2010 | HP Office Equipment & Supplies

1 Answer

My new HP Photosmart C6380 IS streaking and has fadded and missing colors when I print, even with new cartridges.


Hi There

Summary

Usage of compatible ink and leave the printer idle too long may cause printhead clogging
What should you do if you get this problem. Relax; you may recover the printhead by unclogging it. Follow these steps to unclog the printhead

1. Right click in the printer driver name
2. Select Properties menu
3. Click Maintenance tab
4. Click on cleaning sign for regular cleaning. Perform this up to 3 times.
5. If this does not work, perform Deep Cleaning

And if that not work

Some times it needs a good clean up but this is up to you if you want to do this,
But after you done this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.

Ok.

There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 18, 2010 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

Can i refill my ink cartridge in my c6380 hp photosmart or do i need to buy new ones?



I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Jan 16, 2010 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

HP Photosmart C6380 - 0xc19a0023


This problem is impossible to troubleshoot by just typing in this little box. HP support has documentation on this problem for your model:

HP C6380 Ink System Failure

I hope this helps!

Dec 27, 2009 | HP Photosmart C6380 All-In-One InkJet...

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