Question about HP Photosmart C6380 All-In-One InkJet Printer
Won't print and multiple errors come up on screen
Posted by Anonymous on
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Posted on Jan 02, 2017
I have done some searching on your problem. It seems like there is some kind of a Microsoft problem with your machine. You should try uninstalling your software and then upgrading the following:
After you have upgraded these components as far as possible, try installing the software again.
HP has several documented install errors but I cant find one that matches your description:
Please attach a screenshot of your error message. If you cant attach a screenshot then please do your best to retype all of the information in the error message.
Posted on Mar 07, 2010
I had the same issue and I ended up solving it by opening the top door for about 30 seconds to look at the ink and it started initializing the printer... since that's more lucky than good, I also found hp's support page for this error.
Here it is.
Solution one: Reset the product
NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ). Figure 2: Example USB connection (your product might not look exactly the same as this example)
If this doesn't work you can get to other hp support by going to www.hp.com, then clicking on 'Support & Troubleshooting' at the bottom right of the page. Next, type in what type of printer you have in the 'Support for your products bar:' and select 'See support and troubleshooting information,' then click '>>.' I went to 'Solve a Problem' to find out what to do with the error message, but you might find some help in the 'Getting Started' section too, which is right next to 'Solve a Problem.'
Hope this helps!
Posted on Dec 04, 2010
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