Question about Lexmark X646e Laser Printer
I unplugged the 2 cables on the back of the scanner and did a power cycle. Plugged everything back in, even tightened the cables with a screwdriver to make sure they are seated correctly and I am still getting the error message. I can still print but can't do anything else (copy or scan). Help!
Who ever thinks it is a software (as in computer driver) problem, you need to read what the problem was and the steps already taken to solve.
As you can see it is clearly to do with the cables and is a common problem with these copiers. We have three in shop right now with same issues!
The areas to look at are the cable connectors for damage, if you are technical you can open the adf plastic covers, and follow your scanner cables make sure no "pinching" has occured.
Other than that you can try factory reset, although this rarely works for this problem.
Refurbished units are retailing arond $350-400 all over google.
Posted on Jul 12, 2013
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Posted on Jan 02, 2017
I had the same problem. Fixed it by reinstalling the drivers for the motherboard (USB drivers in particular). Hope this helps.
Posted on Feb 23, 2008
What you will see
When trying to print, you get a communication error; the device is correctly detected in the Device Manager, the firewall is not blocking any files and you can scan using the All-In-One Printer.
Any PC using the AMD USB architecture is preventing the printer from printing when connecting via USB.
What to do
Follow the specific steps for the PC manufaturer below:
Dell Studio 1536:
IMPORTANT: Do not replace any hardware, before performing the following steps:
Step Action 1 Go to Control Panel 2 Go to Programs and Features 3 Uninstall AMD USB Audio Driver Filter
Note: Uninstalling this USB audio driver doesn't cause any impact for systems with Vista Service Pack 1 installed
Acer Aspire 5530, Extensa 4130, Extensa 4430, and TravelMate 4530:
There are files available to address printing problems when connected to a USB printer or multi-function printer, for Windows Vista and Windows XP.
Please go to the Drivers and Downloads area to get the file appropriate for your operating system and unit.
IMPORTANT: The third-party products discussed in this article are manufactured by companies that are independent of Lexmark. Lexmark makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Still need help?
If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer model/machine type and serial number.
Please call from near the printer and computer in case the technician on the phone asks you to perform a task involving these devices.
I hope it helps!!!
Posted on Dec 02, 2008
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