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If theribbon dosen't lift at all see if the black gear on the R. side of the printer will move, if not w3iggle it and it should free up they get tooth for tooth with the motor gear. If it only lifts partually thereis an adjustment on the roll that works with the black gear. BE SURE TO CHECK THGAT BTHE PLATEN IS FULLY SEATED IN THE VSIDE FRAMES THEY DO GET LOOSE!
If you know where the print solenoid is try a few drops of oil on the front and rear of the plunger. If the pad needs replaced it can be done without removing the printer from the machine but it is tough. If you know how to remove the printer take it out, remove the printwheel, there are two screws that hold the solenoid once the dolenoid is out the installation is simple.