Question about KitchenAid KITCHEN AID 5 Quart Artisan Series Stand Mixer

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Kitchen Aid stand mixer head doesn't lock down and wobbles

HI, I have a small problem with my Kitchen Aid, which I'm sure there is a simple solution for; the head will not lock down when in mixing position. I have been searching around the internet for help and found a few comments about the adjustment screw, used to adjust the height of the head. Turnes out that when I have the height of the head correct, it will not lock, but if I have it a little bit too low, so that the beater gently rubs the bottom of the bowl, the head locks down and is fine. So it seems that one can't be with the onther, in other words if the beater is in correct position the head wobbles up and down, but if the beater touches the bowl the head is in a fixed position. I have narrowed this down to a fraction of a turn of the screw. Do you have any ideas what might be the problem here, or do you need any further information?

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You need to do a couple of strokes with a rat tail file at a 30 degree angle at the top of the slot the head lock engages into. You will need to remove the hinge pin to do this. A Kitchen Aid agent will have done plenty of then so it won't cost an arm and a leg to get it sorted.

Posted on Dec 01, 2013

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Posted on Jan 02, 2017

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My kitchen aid stand mixer startnig making noise and wobbling. I noticed that the pin attaching the top to the base has been pushed out halfway and I can't push it back. Any solutions?


Remove the bowl, turn it upside down on a towel, look up inside the pedestal. Right in the middle where the hinge pin goes through there is a screw, unscrew it a little, push the hinge pin back to where it belongs and then tighten the screw up tight. Turn mixer up the right way, raise head up, fit bowl & flat paddle. Lower head & turn machine on low, listen for paddle tinging on bowl, if it is touching turn off and raise the head. Look into hinge area from the front, that screw is the head height adjustment. Clockwise to lower paddle in bowl, anti clockwise to raise. You want to lower it until you hear the paddle tinging on the bowl & then raise it enough to clear without tinging. You don't wind the screw in & out huge amounts, 1/4 to 1/2 a turn at a time is plenty.

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Put it upside down on a towel and tighten the hinge pin screw right up inside the pedestal. It's in the middle & retains the hinge pin.

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I'd be looking at making sure the beater is not banging on the bowl and that the head hinge isn't loose. The bowl is secure on the base with this system that has been in use for decades so you are looking for a fault not a re-design of the system. The friction of the mix in the bowl should logically tend to tighten the bowl, not undo it. I have seen a malformed bowl once where the lugs weren't big enough and I suspect that it's possible for there to have been the odd malformed bottom plate with not big enough lugs.

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Presuming all looks OK near pivot & lock mechinism? can you see the locking hook in rear of mixer head at the hinge area directly behind lock lever, and is it nested in the slot on the base, or is it jamming up outside the stand and scratching it up?
There is a flat-head height adjust screw to control clearance between spatula and bottom of bowl visible from head-back position- leave it alone. There is a headless set screw visible when mixer is upside down to hold the pivot pin secure. This must be loostened with long-shaft flat screwdriver to remove the pivot pin for head removal if necessary ---avoid removing the pin if possible.

Is the hinge stuck with film of sticky sugar, milk-glue residue, ot the like? That is most common cause, distant second is the lock mechinism alignment (very rare)

Its important to keep head from wobbling side-to-side in use, so dont file or sand anything
Can telephone 609 213 2222 if necessary no charge for my talk.

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