Question about Canon I960 InkJet Photo Printer

2 Answers

Canon i960 printer won't print in blue

My i960 printer won't print blue ink.  Things that should be blue print out as pink.  I cleaned and deep cleaned the printer head a few times.  Still not change.  I replaced both the cyan and photo cyan cartridges.  With the new cartridges installed, the ink levels for those two only report as half-full.  And it still doesn't print out blue.  They're pushed down all the way.  What should I do?

Posted by on

  • 1 more comment 
  • Newmarket Feb 23, 2009

    My Canon i960 is not printing correctly either.  I'm getting a lot of pink illustrations and even  the black text printing is getting streaked and faded.  My ink levels are ok (black is full) and I've deep cleaned at least a half dozen times but the problem continues.  I let the printer sit for a while then ran a test print and I noted the black and blue started to come back a bit, but not to the correct intensity. I don't use the printer that much and I suspect this is a problem caused by lack of use.

  • Anonymous Mar 09, 2009

    exact same problem.

  • stentzk Jul 01, 2009

    It took me a long time to try your solution, but it worked. Thanks!



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!

Posted on Mar 07, 2009

  • Anonymous Mar 07, 2009

    More on these issues - When you take the ink tanks out to clean the print head, try to do all of the cleaning without letting the tanks sit for long. In just a few minuets, the ink begins to dry on the transfer membrane. You may have to clean the membrane at the bottom of the ink tanks in the same way I described for the receivers. Note the ink is fed by gravity and the transfer membrane at the bottom of the tank is designed to mate with the receivers in the print head for ink transfer.


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Is the head carriage removable?...if so remove the head carriage and duck the head into a clean tissue. if all the ink cartridge colors appears to the tissue.the problem of you printer is the head can buy to a computer store nearest you...(head carriage package with inks). but if blue color never appear on the tissue use ****** machine or kit to **** the blue color on the head. the cartridge head is where the ink comes out when printing.after sucking it, duck it to a tissue again.if the blue color appears already, then, your problem is solved. try nw to print.

Posted on Jan 13, 2009


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a canon i960 printer. It won't print blue. All other colors work fine. I've replaced the ink, downloaded new drivers, run the clean print head utilities, both regular and deep cleaning. What do...

I would guess that the printhead is bad. Google cleaning printheads or get a new one. Sometimes , not always you can clean the printhead instead of replacing. (take out and clean by hand)

Apr 07, 2010 | Canon I960 InkJet Photo Printer

1 Answer

Blue ink turning pink?

Ah! But did you put it the right place? It's sounds like it could be a leak on the cartridge though otherwise.

Feb 11, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

We have a Canon i960 It will not print any color but blue. what do we do?

If after at least 2 deep cleaning cycles you print the nozzle check and all the colors aren't there, you either need a new printhead, most likely, or the purge assembly is not working properly. The printhead can dry up and plug and then all the cleaning can't help and you need a replacement. The part number is stamped on the side of the printhead.

Dec 24, 2009 | Canon I960 InkJet Photo Printer

1 Answer

All of our photos end with a magenta to purplish hue. We are using Canon inks, and followed standard trouble-shooting procedures; checked proper placement, printer alignment, deep cleaning. We are also...

Print a "test" page:


and see if the printed colors are "true" to what you see on the computer-screen.

Nov 23, 2009 | Canon I960 InkJet Photo Printer

2 Answers

New ink tanks for I960 - pics have a green cast...head check indicates magenta and photo magenta not printing. Have already tried cleaning and deep cleaning????

This printer model has a print head seperate from the carts. Over time, the print head can become clogged. Try removing the print head assembly from the printer and dipping just the printhead (the silver thing on the bottom) into a shallow dish of just boiled water several times. Dry off, reinstall print head and carts and try again. My need to do a few times. This will get rid of any congealed ink on the print head. Otherwise, new printer, as the replacement print head is more expensive than a new printer. Canon kind of made these disposable. Can also try to inject water through the cartridge port when the printhead is out of the printer ( the hole where the cartridge goes into) with hot water as well...

Aug 08, 2009 | Canon I960 InkJet Photo Printer

1 Answer

Canon i960 won't print black

You'll need a new printhead, once they plug that bad nothing gets them clean again. Make sure the tape is off the top of the cartridge as well

Aug 07, 2009 | Cannon Canon i960 Photo Printer

1 Answer

Will not print blue

clean head cardrige and calibrate color cardriges.

Jun 01, 2009 | Canon PIXMA iP3000 InkJet Photo Printer

3 Answers

My canon i960 is printing only green

I had this problem. If I tried to print a black& white photo on to glossy paper, it would only print green. When I tried on to plain paper using the 'fast' option, it printed in black. The reason for this is, on plain paper it uses the black cartridge, but output to glossy photo paper using the 'high' option, uses the mix of colours in your colour cartridge. If one or more of your colours has run out, you will get a print with the ink left in the cartridge. Replace the cartridge or refill it & your problem is solved.

Dec 19, 2007 | Cannon Canon i960 Photo Printer

3 Answers

I960 canon printer

Lift lid ,let carriage stop in middle, un-plug the printer > Remove all ink tanks > Remove print head > Soak print head in > 3 parts very warm water an 1 part ammonia over night. Rinse under faucet with water directly over ink ports, shake out excess water,(if when you shake it out and if color still comes out repeat soaking for another hour or two and rinsing again ,HAD TO DO MINE TWICE) let air dry. (hair drier helps) Cured my problem for a while ,but if not used almost every day, this will happen again, I also use compatible ink tanks. Don'T believe the inks are as good as Canon Ink. But who the hell can afford them. So fill your owe with Canon ink from Canon. Still seems that the cyan always dries up first. Good luck Lestero1

Oct 18, 2007 | Cannon Canon i960 Photo Printer

Not finding what you are looking for?
Canon I960 InkJet Photo Printer Logo

2,503 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

4345 Answers

old marine
old marine

Level 3 Expert

2260 Answers


Level 3 Expert

13434 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides