Question about Magic Chef Freezer. 8.8 cu. ft. Upright Freezer in White MCUF88W

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Magic chef freezer model mcuf88w won't freeze

The freezer froze up then when it thawed and was turned back on, it won't freeze anything. It stays cool, but not enough to keep anything frozen.

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  • James N Feb 06, 2013

    Freezer froze up solid, unplugged it and after thaw, when plugged back in it will cool but not freeze. The seals appear to be fine. Could it be a thermostat issue?

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When you thawed it, did you remove ice from it using a metal object. That may have damaged the coils when would allow freon to leak out. This is too coincidental to be a problem itself with the compressor. The t'stat might be the problem. Try turning it off at the t'stat for a few minutes, then turn back on to the normal setting. Keep door closed for 30 minutes and check the inside and see if the walls are freezing. If not, you may have a compressor problem, or t'stat, or relay switch problem.

Posted on Feb 06, 2013

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Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

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