Question about Denon AVR-2802

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Please let me have your e-mail and I'll send the service manual if you still need it.

Posted on Feb 12, 2013

  • Dominique GODDE
    Dominique GODDE Jun 19, 2017

    Permettez-moi d'avoir votre e-mail et je vous enverrai le manuel d'entretien si vous en avez encore besoin.




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Posted on Jan 02, 2017



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SOURCE: My have Denon AVR2802 in which the sound is mute

My have Denon AVR2802 in which the sound is mute

Posted on Dec 11, 2010

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My volume is all the way up it is barely got sound Denon AVR2802

Well it could be a couple of things. Double check to make sure that the correct speaker button (A or B) is pressed, Tape Monitor isn't and it isn't muted. If all that looks good, it could be an internal issue such as a pre-amp or even an output.

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Read it a little further, say, to the point that talks about SETTING it up correctly, which will help more than REsetting it to defaults.

I prefer electronic manuals for searching.

Register and download the manual for free at

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Set the receiver for auto audio input - I think that you are getting caught out between MPEG and DTS audio. If you have the wrong one for the audio source then you hear nothing.

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I woul try to download it from a reliable site and print or see if Denon sells it

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My have Denon AVR2802 in which the sound is mute although all system is working. I have send it to DAV Engg. Singapore (authorized service center of denon). They have informed that the reuiqred parts in...

This is where Denon suffers.... I am also not very impressed with Denon's service. Good products..bad after-sales.

If its AVR 2802, you must have bought it some time after 2002...
Are they not legally bound to stock parts for a certain number of years...
You must speak to their seniors in Sales department and if possible, please check locally, take them to the consumer court.
Ask them for the part name and the part numbers, you might be able to source it from somewhere else.
Best of Luck

Mar 11, 2009 | Denon AVR-2802

1 Answer

Denon 2500 and Denon 6000 and both trays aren't working (reading) I need to get them fixed. Where? Can you guys fix it? Henrik Strater

First of all, we are not a service center but a resource to assist and guide you to a solution. We can not recommend a specific service center, but without knowing your location, we can not even suggest much of anything. You can try searching the DENON website for an authorized service center, or you can use look for a local servicer.

Typically, these units fail because the tray belts start slipping if they won't load or if the discs aren't recognized, the optics are either dirty or failing. These often use Sony optics assemblies that are readily available. Is the problem that the discs are not read? If so, try opening up the unit and carefully clean the lens using a cotton swab and alcohol.

Let us know the results.

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No Sound

I had also the same problem. If you see the "digital" sign blinking on the display, it means the DSP to not start properly. You need to change the IC, AT49LV002-70TC (IC 817 ) at DSP board (Denon P/N 262 3010 006).

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