Question about GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator

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Ice in ice maker starts to melt then refreezes into large clump

I have a GE side by side refrigerator/freezer. When ice maker is turned on, the ice is made then starts to melt, then re-freezes causing a huge
ice clump.

Also, food in freezer has ice crystals all over them and ice droplets
are all over inside of freezer walls.

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  • 2 Answers

The heating fan which turns on and off for defrosting is eathier stuck and wont start to defrost fast enough its a 35 part if you can do it your self when this happens its the defrost elment is going out

Posted on Jan 21, 2019

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
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Posted on Jan 02, 2017

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Robert Hirst

  • 833 Answers

SOURCE: Gss25wgsd bb model number

Mick...there may be any number of reasons for this. First, check for a bad door gasket. It must be clean and fit snugly around the unit. Use a piece of typing paper about 2 inches wide to pull through. It should pull with some resistance anywhere you try. If it is gappy, humidity can leak in.

Next, make sure the condenser coils are clean. Third, how cold is your freezer? Is should be about 5 degrees or so if it is kept closed for about 6 hours or more.

Is the ice maker clean and not overflowing? Many units can be removed and cleaned out.

You may have other issues...start with these.

Posted on Dec 18, 2007

aborcass

Ron Coons

  • 2651 Answers

SOURCE: Clumps of ice cubes in back of ice bucket

sounds like your just might not be using enough ice and they are defrosting and clumping together.figure your pulling ice from front of bucket the the backs hardly get used espescially in winter your not using as much ice. or ice maker is slightly over flilling water and dripping over rear of unit

Posted on Feb 24, 2008

Anonymous

SOURCE: Ice cubes melting then refreezing in clumps

check the flap door to see if it is slightly open letting warm air in

Posted on Aug 10, 2008

ginko

Ginko

  • 19396 Answers

SOURCE: Clump of ice in bucket

That means that the evaporator fan system that releases the the ice cubes is not working as it should.

The evaporator fan and heating system must be checked, and fan, or solenoid, or element must be replaced.

Use the number listed on the owner manual if you want to call a technician.

Enter model number on this website to find schematics and replacement parts.

Posted on Nov 29, 2008

aasc

Mike Smith

  • 1606 Answers

SOURCE: Ice melts, then refreezes. Rubber Is HOT

Pull the refrig out , and remove the back panel . Is the fan that cools the compressor working ? Is the coil roll clean ? If the fan is not working , then the problem is probably the main control board . Behind the 8"X10" panel , above the compressor area . Remove the cover , and look for a burnt resistor , just to be safe . If this fan does not work , then the coils and the refrigerant line running between the doors , will get very hot .

Posted on Sep 27, 2009

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1 Answer

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Can you provide a model number of the refrigerator? Is the water filling too high in the ice maker? Are the top of the ice cubes connected together before the ice drops into the ice bin?
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sounds like your just might not be using enough ice and they are defrosting and clumping together.figure your pulling ice from front of bucket the the backs hardly get used espescially in winter your not using as much ice. or ice maker is slightly over flilling water and dripping over rear of unit

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