Question about Ademco CIA Modem

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I have a CIA 2400 Modem that was running on Windows XP, worked great. Computer crashed. Went on Honeywell site and downloaded drivers along with Compass 2.0 to work with Windows 7. Now when I try to h

Installed new 1TB HD in computer before upgrading download software (Compass 2.0). I have the same CIA 2400 Modem as before, phone line is up and running. Alarms panels answer just like that always did before. Then modem releases line and I get the message box (CSID did not match or panel has release line do to noise.

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I have the same issue which has leads me to beleive it is a issue with the new compass software.

Posted on Sep 26, 2013

  • William Sep 26, 2013

    ps. I had updated and downloaded all latest patches

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6ya6ya

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Posted on Jan 02, 2017

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russvan

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SOURCE: Ademco Compass Software using Ademco CIA Modem.

You need to update your compass software. Go to Honeywell website and they have compass update patches.

Alarmprofessor.net

Posted on Aug 23, 2010

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