Question about HP DeskJet 3650 InkJet Printer
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Posted on Feb 16, 2009
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Posted on Jan 02, 2017
SOURCE: paper jam
If you have pulled out paper that was stuck before you may have flipped a sensor flag out of position. I have found in the past small pieces of paper left under the plate at the very bottom of the toner catridges where the paper comes in.
Posted on Jan 04, 2008
Look for any small rips of paper caught in a sensor back there. There are little "fingers" that the paper runs over and its all timed. if one of those sensors are jammed with something or sticky, error messages.
Posted on Sep 22, 2009
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Clearing a paper jam
If the paper jams in the printer, follow the steps below to
clear the jam:
Remove the paper stack from both paper trays.
Press the POWER button. Instead of turning off, the printer
will try to eject the jammed sheet.
If the printer cannot eject the paper, unplug the power cord
from the back of the printer.
NOTE: Do not press the POWER button again before unplugging
the power cord.
Open the rear access door at the back of the printer. To do
this, press the handle to the right and then pull out the door.
Remove the jammed paper. Make sure no small pieces or
Reattach the rear access door and plug the power cord back
into the printer.
The printer will turn on automatically and be ready for
Reload the paper in the IN tray.
Try printing again.
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