Question about Softheat Heating Pad HP218 12 3P

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I plug in the heating pad - the red light does not come on but the highest setting lights and blinks - I get no heat

I don't know if this is my model no. as stated above, but my cord disconnects and you can "wash" the pad. However, I have never done that. I use my heating pad on a daily basis to help with my back issues.

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