Question about DISH Network 301 DTV Receiver
Hi there! My name is Kimberly and I forma part of the Social Media team with DISH. I apologize for the delayed response and for the inconvenience you have experienced. It is my pleasure to assist you. At times when you are experiencing signal loss there may be lots of things that could be causing it, for example: bad weather, mis-aligned dish, lose connection, or bad receiver. You can follow this link http://www.mydish.com/support/complete-sig-loss?WT.svl=gsearch_results to help you troubleshoot the issue. If you need further assistance please feel free to contact me directly at email@example.com
Social Media Representative
Posted on Jun 27, 2013
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Posted on Jan 02, 2017
SOURCE: Dish network dvr vip722 freezes
I am sorry to hear of your issue and I wish I was able to bear better news but I am afraid that once there is an issue with the internal hard drive there is no way to retrieve the information off of it using common methods such as using on screen prompts or at least that is what technical support has stated.I am sure you already know that Dish charges a one time fee of 39.99 to make the expansion USB port active so that what you are asking is possible. If you have not paid the 39.99 yet I would call customer service to see that if you do so and the receiver is downgraded to a non dvr unit would they transfer that fee. I expect they would not and my suggesting that is that on a non dvr unit I know you can access the information on the hard drive if the receiver is malfunctioning. I know you are probably very frustrated to say the least right now but if you are interested is discovering other possible set up configurations Dish offers a Sling box which is integrated with your internet connection and is very fascinating with the possibilities it provides. Thanks for using Fix Ya and if I can be of further assistance please let me know.
Posted on Mar 08, 2009
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