Question about KitchenAid KP2671 Professional 6 Series Stand Mixer

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Professional 600 575 watts 6 qt. beater stem is loose and lets beater drop onto bowl.

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Similar issue with mine. The snap ring above the accessory attachment pin had come out of it's groove. Need to slide the snap ring back up in the groove. It may need to have food particles removed from the groove first before it can seat inside.

See picture of the planetary (below) and it's a small snap ring up near the painted round part. If there is no ring your may have been lost or damaged. It's need to be replaced with a new part in that case.

Posted on Sep 04, 2017

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professional 600 575 watts 6 qt. beater stem is lo - b68be83b-c0cb-45d6-8d74-337f1cf098bd.jpgThe part you see is called the planetary, it has two shafts, the long one is called the center shaft and if it is falling off you need a new planetary, the second shaft (shorter) is called the agitator shaft (the beater attaches to it, if this is the culprit then1 you are not attaching the beater correctly2 the locking pin that the beater attaches to to hold it in place is missing3 you have way too much "gunk" build up on the agitator shaft and the beater is not attaching correctly4 if the beater falls into the bowl with the agitator shaft still attached you have three additional problems a) the snap ring a top the agitator shaft has broken off or come off which in turn means that
b) the gear at the top of the shaft has come off and may very well been knocked around and possibly damaged beyond future use which means that you will need a new one and also
c) the shaft pin that holds the agitator gear in place has come out or been broken also
the fix is easy and your parts cost $ will be from $30.00 to $80.00 dollars depending on which parts you need. Now before you get palpitations, cost are listed as a possible need
1 new planetary $30.00, you may not need
2 new agitator shaft and gear assembly $27.00, pretty sure that you need but maybe not
3 new gasket $6.00
4 new gear grease $6.00 KA says 2 oz. (don't buy a 2lb (26.00 bucks) can when you only need 2 oz).


Without more clarity or a picture I can't help further. but before you start tearing you machine apart go to the KA website and get a parts list for your mixer
http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=KAD


let us know how you fare on this or better yet get us a little more info and we can help more.

Posted on Apr 17, 2013

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  • tikacountry3
    tikacountry3 Apr 17, 2013

    thank you. the planetary assembly is loose. the beater does not fall off.

  • Slo Mover Apr 17, 2013

    go to the website i listed above and get your parts manual. it will show you how to open up your machine and give you a correct part number for the new planatary arrives, you also have to remove the agitator shaft from the old planetary and then install it on the new planetary. now re-assemble, you should also change your gear grease under the transmission cover as long as you are in there, and a new head gasket both about 17.00 and the planetary total around 45 bucks and an hours time...OH!!! and a full roll of paper towels.

  • Slo Mover Apr 17, 2013

    so you understand the problem, your model has a newer style planetary that does not have a shft pin in it, also the center shaft is heat pressed in with grooved slots in the planetary and grooved slots on the shaft, pressed into place and then assembled in the machine. the problem is not unusual but only happens a mixers that get used a lot.

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SOURCE: KitchenAid® Professional 600? 6-qt. Bowl-Lift

nice machine!! enjoy using it. I assume you have no problems with it since no problems are described!!

Posted on Feb 23, 2011

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Kitchenaid does not make a 4 or 5 quart bowl that would fit your 6 quart mixer, but other 3rd party companies do!
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I haven't seen this bowl in person, but it apparently will fit your 6qt mixer. Here is a link to a page selling the mentioned attachment. It comes in a set, with appropriate wire-whip attachments:

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The beater cannot "heat" the bowl, so I am going to assume that is a typing error, and you meant hitting.
If the beater hits the bowl it is usually caused by the adjusting screw at rear of the column being improperly set. To correct this you need to turn the adjusting screw slightly to right, or left to adjust clearance. Clearance should be 1/16", about the thickness of a dime.
If this does not fix the problem, and the beater still rubs the bottom of the bowl, it can be corrected by tapping the yoke arm with a mallet, there should be 1/16" clearance between bottom of bowl and end of the beater.
You can determine the 1/16" by dropping a dime in the bowl, the flat beater should just "touch" the coin as the beater rotates.
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The clicking is probably a small nick in one of the gears, even the smallest chip can cause alot of noise or make the mixer click. Is the beater shaft still turning when you have a load in the mixer (bowl is full)
Or is it just clicking?

If the beater stops turning it is going to be caused by stripped gears, however if it is just clicking this would indicate just a nick in the gear. Either way I would recommend opening the mixer and replacing the damaged gear/gears.

Your mixer is considered a 5 Quart Professional, which means it has the same parts as a KitchenAid 6 quart mixer. The first thing you will want to do is take the mixer apart and disassemble the gearing. You will want to clean off the gears with paper towels and wd-40. Carefully inspect each gear once clean and replace damaged gears.

In the professional mixers when a gear strips you need to replace the grease and housing gasket, this is because the gears are all metal and there may be metal shavings in the grease which could cause the gears to strip again.

The most common gear to go bad in the Professional series mixers is the Worm Follower Gear (9706529). Here is a link to that gear on our website: http://www.mendingshed.com/wormfollower.html

Also, here is a link to the service manual for the mixer, this will aid you in taking the mixer apart and putting it back together correctly. http://lib.store.yahoo.net/lib/mendingshed/kitchenaid6qtservicemanual.pdf

We are one of KitchenAid's largest service centers within the US, and all parts we sell are genuine KitchenAid products. All parts are available at our website, www.mendingshed.com

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If this solution has assisted you, please rate it. Good luck! ricardok45

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