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Brother control center 4 won't open on my computer

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This may help others with scanning issues:
I just bought a Brother MFCJ6510 printer/scanner and was nearly driven cracked trying to get the scanner to work as it was not talking to the PC, even though as a printer it was working fine. Realised eventually that it was just the Brother Control Centre 4 it wasn't talking to. After hours of re-installing software and updates, etc, nothing worked.
The solution: I went into Control Panel on my PC (I use Windows XP), to the Scanners and Cameras section, and in there the Brother Scanner was visible and could be used from there, Click on it to open the Windows Scanner and Camera Wizard and use that. Further, by right-clicking on it and going to properties I choose the software to start when it talks to the PC. I abandoned the Brother CC4 and set it up to start the Scanner and Camera Wizard if I choose 'Scan to Image' on the scanner control panel, and to open Photoshop if I 'Scan to File' on the scanner. Works fine either way, just make sure you choose the right dpi setting to suit your needs.
Hope this helps somebody else as frustrated as I was.

Posted on Jan 29, 2014

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3 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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Anonymous

SOURCE: brother mfc control center.

ok so its a common problem just take it to the store it won't cost you a dime.

Posted on May 14, 2008

ghost2233

Hans Pedersen

  • 3606 Answers

SOURCE: I need Brother Control Center 4.0 for my brother MFC9970CDW

Download here at BROTHER:

http://welcome.solutions.brother.com/bsc/public/us/us_ot/en/dlf/download_top.html?reg=us&c=us_ot&lang=en&prod=mfc9970cdw_all

Please select the software for 32 or 64 version of your windows.
And your language.

Good luck

Posted on Nov 18, 2012

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Scan to Image (example: Microsoft® Paint)
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Improve the Fixya.com experience for everyone by voting!

The solution I'm suggesting works in my business (LAN installations) about 95% of the time. I trust that it will work for you.

Let's see if I can help you.

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